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This app is amazing! It allowed me to structure a strategy for tracking the performance of over 6000 influencers. It works smoothly, and it is easy and intuitive to use both for my team and my influencer panel. The support team, especially Ryan, have been super helpful and lended me a hand in setting up the program exactly to my needs.
Although some improvements can be made (and surely will), I'm happy to recommend this app to everyone.
Thank you so much for your review! So glad we could help!
Everything seemed great to begin with. We really appreciated the ease of the setup and configuration of campaigns; etc, however the layout of the content isn't very pleasing to the eye. I also do not like how the user area is mobile device orientated. I do not feel that the way the options are shown to the end user will be engaging enough for them to continue using the platform.
We sincerely appreciate your review! We're thrilled you found the setup and configuration process smooth and user-friendly. Our influencer area is optimized for mobile use because a major portion of influencers access our platform via mobile devices. We apologize that we weren't able to fully meet your needs in this instance. Please don't hesitate to reach out if you have any further questions or suggestions!
We are in the process of building out a brand ambassador program. We've tested multiple apps but none met our needs. This app however is perfect. It's simple, clean and effective. The support team is fantastic (they've responded quickly every time we've reached out). Since installing the app they've added new features that have made our lives even easier. They seem quite committed to continuously improving the app. The app seems to get better and better every few weeks.
Thank you so much for your review! I'm so glad we've been able to add features based on your feedback. Please let us know if we can support you further!
The Acorn app is amazing. Easy to use and great for when you're using influencers or have a referral team. This app keeps track of points and rewards automatically and you can use the point everything automatically especially the reward points people can earn and just use when they want. Plus I love being able to customize the brand colors.
Thank you so much for your review!
Absolutely love this app and all of my influencers love how easy it is to navigate and use. The customer service is beyond stellar. Immediate help and response time is a plus of why this app is all that much better! Love how simple and organized it is for not only my influencers, but myself. Highly recommend!!
Thank you so much for your review! So glad we could help! 🐾
I like this app so far! Very easy to set up, very supportive customer service. I like that we can customize to fit our brand color / messaging.
Thank you so much for your review!
This app is exactly the sort of referral app I need to promote my store at Instagram. The idea behind it is brilliant and the app itself is outstanding. It looks great, on both the back end and front end (the "personal portals" that influencers can access on their phones), and it's quite simple to set up, even for a Shopify newbie like me. When a few questions arose, I reached out for support and the responses from Ryan were so prompt and helpful. I'm thrilled that I found such a powerful, user-friendly app and I'm eager to make the most of it in my new store.
Thank you so much for your review! Happy to help!
Amazing app and even better customer service! We have around 10 apps for our store and this is undoubtedly our new favorite! It is the perfect tool for managing your brand ambassadors and our ambassadors love the look, simplicity, and how easily they can track their performance. Besides the app usefulness, Ryan has been an incredible communicator and so resourceful. Within hours he created an export button to manage our ambassador links and is already working on implementing a few other asks. We can't say enough about this app and highly recommend to anyone (especially new startups) starting a brand ambassador program! (We are on the Pro plan)
Thank you so much for reviewing us! Please let us know if there's anything else we can do to make the app better.
Okay I never write reviews, but I really enjoy using Acorn and can't believe it doesn't have more reviews. This app is a serious influencer marketing game changer for small businesses! We don't have hundreds to spend on a software to monitor all of our influencers, and we definitely don't have the resources to hire a person to focus on just our influencer program. This makes it super easy to add in all the influencers we are in touch with (both our "main influencer team" and our one-off sends). I seriously cannot say enough good things about them. We use the paid version and think it's worth the price, but it's nice that they also offer a free version for smaller businesses who are starting out or testing out the product. The customer service is also great, and they have been responsive to all of our questions. Highly recommend! :)
Thank you so much for reviewing us! Please let us know if there's anything else we can do to make the app better. We're super responsive to feedback.
This application is wonderful, apart from all the tools they give you to have a successful ambassador program, their attention and response and improvement time is incredible. From day 1 they have resolved all my doubts and taken into account all the suggestions I have made. I have not found any other application similar to this one. It is definitely an excellent investment for your brand if what you are looking for is positioning and commitment.
Thank you so much for your review! So glad we could help!