ActiveCampaign Email Marketing

Very bad. Abd. Cart is not working and customer service is very slow. I have also tried to contact an account with many contacts and they do respond quickly.

Active Campaign is the best CRM system in my opinion. It fits our organization like no other competition. We have just launched our online store and we will be heavily utilizing AC with Shopify. Collecting emails through AC and utilizing automations is a joy!

Active Campaign has really helped us connect with our clients in a more consistent and branded way. I would recommend to small businesses as they continue to grow and want to market more consistently through email. We are looking forward to more robust reporting options. Customer service has been helpful as we work through issues, although they need more staff to handle Monday & Friday calls as the wait times can be long. The ability to request a call back has been very helpful.

Switching from MailChimp, I have experienced that ActiveCampaign has a lot more options for how to setup your automations/drip campaigns. For me, I love this because I can segment my audience as soon as they come in as a new subscriber and share information that they actually care to hear from me. Improves my subscriber retention and increase my sales! I also love that they offer free onboarding video calls to walk you through any questions that you may have. It was very helpful when learning how to properly setup the automations. Highly recommended!

Service stole my money, asking to do the payment again because the last payment was not reflected in their system (but they do see it on the Shopify side). Support can not activate a monthly plan even after I've provided a receipt. For more than a week, they do nothing, support really doesn't want to work, forcing me to do their job. If you want to get stressed for no reason, this is the perfect place...

It really helps keeping track of both the sales and the customers. It allows us to sharpen our knowledge of our clientele, and provide better services. Love it!

Active Campaign is incredibly useful and allows you to effectively target your audience with deep Shopify integration. It's an essential tool in our marketing department and the team at Active Campaign continually push the bar with new innovations. It is very reliable and has been a huge help in our business. The service is easy to use and the results are measurable and have provided us with great ROI.

We are all about data and being able to make the best decisions and communicate the right way based on what we can track. The amount of data that is pulled in seamlessly from Shopify to ActiveCampaign is impressive. We feel confident in future decisions and seeing how customers are interacting with our brand. We are already building out communication that is specific to what we know and we can even insert or remove content based on what that customer should see or would most likely like to see. So exciting!

Active Campaign has been very easy to navigate and use. Customer service experience has been very helpful too. Highly recommended!

Active Campaign's deep integration with Shopify ensures a high level of control over our marketing automation aimed at improving our abandoned cart rates, as well as upselling and crossselling. The learning curve is very low and the service is great. I definitely recommend this tool.