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So far looks great, but had to write a support ticket as under the select country prompt it doesn't allow my customers to use anything but USA I ship internationally and need this fixed or to find a different tool.
But at this point, if you ship internationally, i'd not recommend this tool
Hi there,
Thank you for your feedback.
I checked and saw the problem you are referring to. Please kindly note that this drop-down belongs to Shopify checkout page, which is not in the control of our Address Validator app.
I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc...
If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.
There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly.
We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email.
We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.
This WAS a great app. But now it doesnt validate shipping address until AFTER the order is placed, which really defeats the purpose of an auto validator.......to stop it before an order is placed.
Unfortunately, this is a limitation from a recent Shopify update. You can still validate addresses during the checkout if you have the Shopify Plus plan or created your store before 2019. We'll reach out if anything changes.
Address Validator offers customizable settings and rules to suit your specific business needs. Whether you're shipping domestically or internationally, selling physical products or digital goods, the app can be tailored to fit your unique requirements, providing flexibility and peace of mind.
Thanks for the quick response and helpful suggestions from Osmand!
Now I start to understand how it works.
We used address validator in order to have a 2nd pair of eyes to check on addresses and avoid simple address errors. The app is easy to use with a lot of flexibility on things you can tweak around. The support team is also extremely helpful when I have questions regarding the set up.
Ich kann die Address Validator App von AppHub jedem empfehlen, der seinen Online-Shop betreibt. Sie hat unseren Bestellvorgang erheblich verbessert und uns viel Zeit und Ressourcen gespart. Mit dieser App können wir sicherstellen, dass die Kundenadressen korrekt und vollständig sind, was zu weniger nicht zustellbaren Bestellungen führt. Ein weiterer großer Vorteil ist die Benutzerfreundlichkeit und die Unterstützung des Support-Teams. Diese App ist ein Muss für jeden ernsthaften Online-Händler, der seine Betriebsabläufe optimieren und die Kundenzufriedenheit steigern möchte. Im vergleich habe ich leider nichts an nährendes gefunden, was diese Art und Funktion dieser App widerspiegelt. Bin begeister und empfehle die app jeden weiter. for english speaking users: this app is a must have for your online shop!
It's very reassuring that this app has my back regarding customers entering their shipping addresses. One feature that I have found very useful is that it will update the address with the extended zip code, which I have never used in a US shipping address. It's a great app and pays for itself in terms of the money and time it saves by reducing the number of shipments that get returned due to an incorrect shipping address.
This team is very fast and responsive when answering questions. This has leveled up our Shopify store. Thanks so much!
App works amazing and the team is awesome. We have seen a significant decrease in address issues after using this app. Team is very helpful and assisted us in setting up the address validator on the checkout. Would highly recommend them!
Great app. It's not asking every minute to write a review. I contact support and they help me almost immediately.
I honestly don't understand how this works. There is no immediate integration with my store and i can not figure out what is happenning with this app
Apologies for the confusion! Address Validator can only load on the Thank You page post-checkout where the customer can rectify address issues unless you have Shopify Plus. The app automatically updates the Shopify order object when the customer makes a change.
I love this app! Saves me so much time! No more chasing down customers or shipping delays due to incorrect shipping address!
Woohoo!
Overcharged us by double the amount. Evidently 3 cents per address is not the accurate price. Very disappointed.
Sorry for the confusion! The app charges $0.03 per order processed, but there is a $14.99/month fee if you choose to enable email notifications from your own domain.
5 Stars to the Address Validator Team, they try to help as much as he can. The problem that i got is caused of shopify and not from this tool. So 5 Stars to Address Validator Team - 5 Stars to this app and 1 Star in the case for shopify.
we were looking for an App that would block invalid addresses and this was the first choice that came up in search - glad it was. it has stopped the typos and issues we were seeing before with customer address and customer order info. thanks
After 3 different customer errors in entering their address and in one case, address and apartment number was missing, I looked for a solution and found this. It's simple and has prevented any issues since.
Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!
Works like a charm!
The zipcode validation was missing for Romania, and because this is necessary for the Cash on Delivery countries, we needed this.
Has been added quickly and works.
This app is an amazing idea! I tried it shortly, and was happy with the results. It integrates primarily with USPS whereas I need firm address validation for Canada Post - give it a try :-)
This is one of the essential apps to have on any store. It silently works in the background to double check that all address information from customers is correct. They provide easy to choose from alternatives catered to the needs of your store for correct mailing option. Highly recommend it.
What's not to love. Minimizes shipping errors, easy to use, intuitive, and the price is reasonable. Thanks for making a great , useful app!
When I needed some tech help they were quick to get back and help me identify and resolve the issue. Actually found a live person to talk to. Great support and a app that does the job. Thanks Wilson!
So glad we found this app. Especially with the volume of our sale season, issues with incorrect addresses were really adding up and this fixed all of that right away. The app is pretty straightforward to implement and the support team was very responsive when I had some questions on customizations. Highly recommend this one.
Why oh why does it not have SSL for the admin panel? Worried about the quality of the address verification if it does not use SSL.
Do they protect customer data for the Europe base? What other items are missing?
Thank you for pointing this out! We have just updated the dashboard to use SSL and are fully GDPR compliant.
This is a great app that works as described. Support is helpful and assisted as needed. Thanks! This app is recommended for all!
https://www.kinkytoy.store
The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!
1000% needed by everyone online. Helps our team to get every address correct! AWESOME,
Great app, FAST customer service as usual ;)
Product does as advertised and brings up addresses very quickly. I did put in a support email for a problem that actually turned out to having nothing to do with Roboturk Address validator. This was very promptly answered by Wilson who gave me instructions of how to fix the problem which was actually a setting in the base Shopify store.
The service is great as is the product.
Well worth having.
Thanks for the fast service Wilson! #speedygonzales
We just recently launched, but I'm glad I found this app. I was able to use it on test orders and I like how it works. I'm looking forward to it preventing us from having any address issues .
Thanks for this awesome app just in time for Christmas! I'm tired of my packages getting lost and customers asking for refunds because they didn't receive their shipment. Finally, I can be confident that every package will be delivered!
I am very satisfied with it! Congrats!
Update! We have had this App installed now for last 7/8 months - Highly Recommended App with great professional support, provided by great people. Customers experience a nicer, more secure checkout procedure with this App installed. Its So easy to install too and new features are always being added. Pricing is perfect. Cheers. europabay.com
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This review us long overdue! This App is a 5 Star, Must have App. The user interface in admin section is clean, crispy and very easy to navigate. In general this app adds another layer or level to security at checkout. Our customers love it and find the whole checkout experience more professional and secure. BIG Thanks to all the staff at Roboturk. Their customer service is also a 5 Star experience. Cheers. EuropaBay Limited
Amazing product and even more impressive customer support, I asked for a few feature changes and they were done practically overnight. Product works really well and already saved me a lot of pain with wrong addresses.
Truly one of the greatest Shopify app supports out there. Wilson is such a nice who answers and understands queries so easily.
Wow, amazing app! So easy to install and use. I ran into what I thought was an issue so I reached out to the telephone support line. While the phone was ringing I found the solution so I hung and within a minute Wilson called. He apologized for missing the call and helped me include another awesome feature!
Highly recommend this app!
Super Easy and helpful - highly recommended.
Really cool app! It makes my site look legitimate.
Fantastic app with great support. I was able to install the app very easy and customize in my idiom without issues
Fantastic app; works perfectly. And a very thoughtful developer who cares about the plugin users— to the point of future expansion! (they just added a PO BOX integration that works perfectly for us!)