Adeagle: Get Traffic • AI Ads

Thank you for reaching out! I appreciate your feedback, and I apologize for any inconvenience you’ve experienced. I checked your account and you are on Professional Plan, so no ads will be displayed on your store. We’ve replied to your email, so please check your inbox. Please note that we aim to reply within 24 hours. Feel free to reach out if you have any further questions or need assistance. We’re here to help!

Thank you for your review. However, the situation you describe is an intended way the app functions on the free plan. To advertise with Adeagle, you have two options:
- join the traffic exchange (free option). Then for ads displayed on your site, you receive ad impressions in partner stores,
- upgrade to our paid plan: with the paid plan, you can advertise without the need to display ads in your store.
Since you were on the free plan, ads were displayed on your website. The format of these ads is initially chosen by the user during campaign creation and can always be changed or turned off in the app settings.

Thank you for sharing your feedback and we apologise for any confusion or frustration you've experienced. However, I believe there has been some misunderstanding. If you checked the data on your Dashboard, then as the default option it only shows the impression count for the last 2 weeks. After checking the number of impressions for the period of 12.12.2023 - 9.01.2024 (27 days), I can confirm that your account received 62,881 impressions in this period. This is inline with your impression pool of 70,000 and you should achieve it in 30 days of using the subscription. Hope this clarifies but please reach out to our support if you have any other questions.

Thanks for sharing your thoughts with us. We're sorry to hear you've faced challenges. Getting more clicks to your website is our goal too!

Campaign optimization is crucial for achieving better results. We're here to help guide you through the process, ensuring your campaigns perform at their best. Providing a little bit more background information about your situation would help us address your problems better. Feel free to reach out to our support for assistance. We're sure we can improve your CTRs.

Thank you for your review. We apologize for the problems with our app you have experienced. We take your feedback seriously and would like to address your concerns. Please provide us with more details so we can investigate the issue and work towards a resolution. We also encourage you to reach out to our support team directly so that we can provide personalized assistance and troubleshoot any technical issues you may be encountering, including helping to optimize your campaigns. We also want to note that optimizing campaigns can sometimes require some time and adjustments. The success of a store can vary depending on various factors such as the uniqueness of your product, the competitiveness of the market, your marketing strategies, and other external factors. However, we are committed to assisting you in optimizing your campaigns performance for your store. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value your business and are committed to working with you to resolve these issues.

Thank you for sharing your experience. We appreciate your feedback.

CTRs depend on various factors like product type, pricing, images and titles used, ad design, banner formats chosen, and more. It is worth noting that achieving satisfactory results requires constant campaign optimization. It is the key, and we're here to help you navigate that process for better results.

Regarding billing, all payments go through Shopify. It's standard for charges to align with your Shopify subscription. So, you were charged after the app uninstallation, but for the period that you were using the app. We've offered a refund, please check your email and respond to continue with the process.

Feel free to reach out if you have further questions.

Hi, thank you for your feedback. The easiest way to see how many websites display our ads is to go to our demo website https://adeagletest.myshopify.com/ and click-through to other stores that are using our app. There are thousands of shops and websites in our ad network. I can see that you have only used our app for 3 days, so maybe there was something wrong with your campaign configuration. Our success manager will reach out to you. I'm sure we can help you configure your campaigns to achieve good results similar to the rest of our clients.

Hi, thanks for your feedback. We try to be as transparent about our traffic as possible. That's why we provide the 'Traffic Sources' section in our app, where you can check websites that are referring traffic to your store. Please note that majority of other marketing tools don't disclose information like this. If there is anything that we can help you with, please don't hesitate to reach out to our support.

Hi, thanks for your review and sorry to let you down. Sometimes it takes a bit of configuring to obtain a better CTR in our campaigns. One of our success managers has just reached out to you and will try to help you. Have a nice day!

Hi, thanks for your feedback. Have you checked the sources of these visitors from different countries? Traffic from our app will always have utm_source=adeagle, so that's how you can recognize it. If you could check it, then we are happy to investigate further. We always refund for the unused days of the subscription and the unused ad budget. However, serving ads in different ad exchanges incurs costs on our side, that's why we couldn't refund you for what you already had spent. Activation fee is always charged for all of our merchants.