Recenze (498)

Celkové hodnocení
4,1
Počty podle úrovně hodnocení
  • 71 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 18 % hodnocení s 1 hvězdami
Datum úprav: 30. březen 2020

Lack of control, my CPM or CPA could never be reached. In-fact changing the settings seemed to make no difference at all so not sure why they allow the ability to change CPM or target CPA when it does nothing.

BodyHeal
Austrálie
Doba používání aplikace: 6 měsíci
4. prosinec 2018

Really slow approval process, they tell you just to wait and do not inform you what are the reasons for the delay.
The app will bring you only headache.

soonmama - Дрехи за бременни и кърмещи
Bulharsko
Doba používání aplikace: Asi 2 měsíci
24. září 2020

App works well in remarketing to my customers. The customer services is good too as they respond and offer suggestion to improve my ROI.

Farmsyde Organics
Keňa
Doba používání aplikace: 4 měsíci
14. listopad 2022

I'm currently using this app, 1st of all its very confusing, I feel its a trap to get you to spend, I was about to cancel & prob will soon. I'm waiting to see if the ad actual works. It said I had ad credits but it tried charging my CC several times. I don't seem to be getting help from customer support with direct answers, and I'm becoming frustrated

The Princess collection
Spojené státy
Doba používání aplikace: Asi 2 měsíci
6. leden 2019

I used this app to trying and grow traffic and conversion to out website. Unfortunately we made a significant loss and didn't even break even over the 6/7 weeks.

The team are very helpful but this wasn't a success for us,

Chillin & Killin
Spojené království
Doba používání aplikace: Asi 2 měsíci
14. březen 2023

The app had a lot of glitches with displaying accurate data (it was severely off) and the subscription. I tried getting assistance via phone call but they didn't show up for the call. I sent several emails regarding the call and further assistance but didn't receive one response. They also charged me even though I wasn't set up to the point to run ads so I'll be contacting my bank. It seems that if you experience issues integrating their app, then you are not the customer they choose. I would go elsewhere for a company who values every customer, and brands of all sizes.

LOU.EARL
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář AdRoll odpověděl 17. březen 2023

Hi there,

This is Rohini from AdRoll's Customer Support Team.

We are disheartened to hear that you have had such a poor experience with us. We always strive incredibly hard here to make every customer experience the best. However, I understand we’ve not been able to meet your expectations this time, and I am sorry about it.

Currently, our supervisors are looking deeper into your request regarding getting in touch via phone call. Coming to the charges, kindly note, it was collected as a part of the 'Marketing & Ads Plus' subscription plan. Be assured, I am checking with our Finance team regarding the refund as well.

I'll make sure you'll get an update as soon as possible and get it sorted.

Thank you!

26. říjen 2021

I downloaded this app to assist with marketing my online store products and it was a very easy integration to shopify

LivBelle Beauty
Spojené státy
Doba používání aplikace: 5 dny
4. únor 2017

I had high hopes for this but it didn't work out for my particular shop. I was told to try it longer and I would see results but I had already spent a lot of money and didn't even break even. If you have the extra funds, give it a try. But for now it didn't seem worth it for me.

Gigiandmax
Spojené státy
Doba používání aplikace: Asi 2 měsíci
6. únor 2023

"I recently used AdRoll for my marketing efforts and was extremely disappointed with their customer service. Despite multiple attempts to reach out for assistance, my questions and concerns were never adequately addressed. The representatives I chatted with seemed uninterested and unhelpful, leaving me feeling frustrated and dissatisfied with my experience. The lack of proper customer support completely undermines the potential benefits that AdRoll could provide. I would not recommend using their services due to their unacceptable customer service."

Secrets Of Tea
Spojené státy
Doba používání aplikace: Asi 2 měsíci
2. únor 2022

good app. helps you do efficient marketing, would use for my daily use, cheers. all the best Zippy pets

Zippy Pets
Spojené království
Doba používání aplikace: 4 dny