AdRoll Marketing & Advertising

my ads have always done okay but with Adroll my ads literally tanked. i stopped using them and the other day i get a bill from them. tried to work it out with support staff but nothing. this is a company i do not recommend.

Be aware that even if you cancel your plan and don't complete or launch any campaigns AdRoll will run "lookalike campaigns" and charge you.

The worst app ever No support No answer!! Why you did this app if you wont work on it??!!
you cost me lots of money for nothing you just waste my money, total scam!

Terrible. The integration of adroll with facebook has resulted in me losing access to my facebook account as an admin. Waiting in the dark for some resolution, but a complete disgrace. Do not download and integrate.

i would just like to make it clear that this is a fake retargeting application. it literally will have absolutely no impact on your store. all it will do is charge you $5 a day for 2 page clicks which may or may not even be real. they are reluctant to help you cancel your account and will continue to bill you even after it is uninstalled. do yourself a favor and save yourself $100 and having to ...

Please do not use this app and find better ones. They charged my card after i cancelled my services with them and ive reached out to them multiple times and hadnt recieved a response. only scam companies stop responding ironically after they steal money from you.

If I could leave 0 stars I would. They do not know what they are doing at all. First they create 7 free ads for me (yea!!) and then turn around and tell me that all 7 ads are not approved!?!

When I pointed out that THEY were the ones that created the ads, the rep said (and I quote) "Oops!". He then approved the ads. So I figured I was home free.

Nope! 10 minutes after I left chat, another rep ...

The worst app ever No support No answer!! Why you did this app if you wont work on it??!!
you cost me 30 $ for nothing you just waste my money and time Don't waste your time with them

I dont like it. It doesn't help and im trying to get rid of it and stop being charged but it seems they hide stuff so u cant opt out of it.

UPDATE: As you can see from Tatiana's response, they promised to refund the money. We just received an email saying they cannot issue a refund. We will take legal action and claim the money through our bank. BE CAREFUL WITH THESE MEATBALLS. IT'S A SCAM, THEY ARE STEALING YOUR MONEY. We will also update Shopify

They are scammers and thieves, they tried to gain access to my email, (we changed ...