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We have been using the Adroll APP and platform for the last 12 months and the results have been outstanding. In addition the reporting and (consistant) new features are brilliant.
Additionally the support crew are super responsive and very helpful.
I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.
Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.
We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance.
We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.
The customer support I have received has been above and beyond anything I've come to expect from apps like this. They have been amazing in helping me work through a few problems that have cropped up. Some of them have taken a while to get resolved but we were also in the 4th quarter so I imagine their work load was much higher than normal. A quick shout out to Akash for all his hard work.
Really great support and additional help resolving issues as always! Thankyou so much for your help fixing our ads to get them working well.
Best customer service ever! Thanks Ewa for getting us on the right path with our candle ads! Can't wait to start seeing amazing results!
Rohini R was a big big help! The AdRoll app is very intuitive and the beauty is that integrates quite easily with Shopify. So all you have to do is focus on Ads and just click click and hit Publish! :D Cant wait to scale my sales :D
The integration with Shopify was super easy and there support team is excellent and I get them every time I need help.
The onboarding process was very smooth, and their team has been actively involved with our campaigns since day one. I'm really surprised at how 'hands-on' they've been compared to other agencies/platforms.
The app works fine. We've had no issues.