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Working with Nicole and AdScale is AMAZING! So helpful, already had a few video conferences to go over changes and perfect ads. I’m about a month in, so still working out the kinks, but the customer service is beyond anything I expected. It’s as if I have my own ads marketing agent just for my company.
Really robust system, with a lot of features and possibilities, yet easy to setup and even easier to let run and optimize. The support from Nicole has been amazing and a MAJOR help as we got going. Her knowledge of the platform is outstanding and she has been able to easily spot ways that we can improve and get the most out of the system. Thank you!
We used ADscale for a few days, and while we encountered some initial issues, we were quickly and efficiently assisted (thanks to Nicole!). The program is user-friendly, with useful features like targeting people who’ve purchased recently, allowing you to re-engage them and drive repeat purchases.
The system worked well, and we were impressed with its capabilities. However, for us, the cost was too high. Since we have a high ad spend, this translated into significant monthly fees. On top of that, email and SMS campaigns are not included in the regular subscription and require additional payments.
This was the primary reason we decided to stop using ADscale for now. That said, if our business grows and we have more resources to invest, we would definitely consider coming back and using the platform more comprehensively!
At the time of writing, we have used AdScale for our Google and Facebook ads for over a month. Overall, we have been mightily impressed and would certainly recommend to others.
After evaluating our digital marketing spend, we wanted to seek greater efficiency and fully transparent reporting on metrics. This is exactly what we get from AdSpend.
We have high targets on specific metrics and AdScale has worked with us to build a roadmap to achieving these goals. We are thrilled to see impressive results in a short period of time.
Their team is really helpful and knowledgeable. They work with us to optimize our spending for the best results. We work directly with Ksenia and she has been amazing. We have constant communication and she is always going above and beyond to help in any situation that crops up.
Not only do we have a great flow of communication from AdScale, but their Dashboard is comprehensive and incredibly user-friendly. This allows us to independently observe and analyze all the extensive metrics available to us. If we ever have a question on what the data could mean or how we can target specific metrics, AdScale are on hand to share their recommendations and knowledge.
To conclude, we would definitely recommend this service.
Amazing app! really helped us grow in terms of marketing, new audiences, and our online shop!
I recommend !
I just started my partnership with AdScale. The campaigns have only been running for 10 days. There haven't been many orders so far, but I'm getting all the instructions I need to improve the performance of my ads.
best and must have app on shopify its heart of website . 5 starr *****
great support
been using for a while now, while its iterface is good, it is very bad in tracking ROAS. Sales which are not even generated from campaign are being reported as sales.
there is no clarity on the sale and its performance.
They tag everything to there pixel and have not logical explanation to this incorrect tracking.
Thank you for your feedback. We’d like to clarify how AdScale’s smart reporting works to ensure accurate ROAS tracking:
Verified Order Tracking – AdScale only attributes orders that are explicitly tracked in Google or Meta. If an order is not found in these platforms, it is not counted in AdScale’s reporting.
Your Pixel Remains Active – Your existing tracking pixels continue to operate normally. AdScale’s unique pixel complements them by precisely identifying which orders came directly from your campaigns.
Clear Attribution – The Orders Tab in AdScale provides full transparency, detailing exactly which orders were attributed to which campaigns. Each order is counted only once, avoiding any duplication across Google and Meta.
Support Outreach – Our support team has reached out multiple times offering to validate your claims and demonstrate that the reported orders were indeed generated from AdScale campaigns. Unfortunately, we have not received a response yet.
We’d love to work with you to resolve any concerns. Please respond to our support team so we can walk you through the data.
We’ve been using this marketing app on Shopify for a while now, and we’re incredibly impressed with the results! Our Return on Ad Spend (ROAS) has seen a significant increase, and the app’s tools have helped us streamline and optimize our campaigns effectively.
What really stands out, though, is the exceptional customer service. Our account manager, Ksenia, has been an absolute game-changer. She’s incredibly professional, knowledgeable, and always ready with actionable insights that have made a tangible difference in our marketing strategy. Her expertise has helped us reach new customers and grow our sales in ways we didn’t expect.
Overall, the app has been a great asset to our business, and we highly recommend it to anyone looking to improve their marketing efforts and boost sales on Shopify. The combination of powerful tools and outstanding support has exceeded our expectations!
I cannot recommend this app enough, our businesses (we use it for both) have scaled significantly since we started using it. The platform keeps adding new features as well, we now run our email and SMS campaigns and it makes it so much easier having one interface for our Facebook, PMax and email campaigns.
We have had to lean on Nicole, our customer service rep, a bunch out of the gate and she has been amazing with making adjustments to our monthly strategy.