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Easy to install. Way too early to know if it’s worth it or not. Fingers crossed because it looks great.
Thank you guys for everything
It was my bad :D
Necole was great Thank youuu
Thank you for your feedback. We’d like to clarify an important point:
We work with thousands of clients and apply the same procedures for everyone. AdScale does not and cannot take ownership of your domain. Only you, as the business owner, have the ability to verify domain ownership with Meta (Facebook). Meta provides the tools to verify your domain and shows which Business Manager currently holds it.
When you granted us access, it was specifically to your Business Manager — not to your personal assets or any other business. Therefore, even if our system interacts with the domain (e.g., attempting verification), it would only be within your own Business Manager, under your full control. As you’ve seen, this is clearly not the case.
It seems there may have been a misunderstanding around how Meta’s domain verification process works. We’re here to help explain it and guide you through, but this is not something we control.
We completely understand your frustration, but leaving a 1-star review for something outside of our responsibility doesn't reflect the service we strive to provide. We're happy to assist further and clarify anything else you need.
Best regards,
The AdScale Team
We’ve been using AdScale for about a year now and have been very impressed with the service. While navigating digital advertising comes with its challenges, the support team—especially Natalie Bondorowsky—has been fantastic in guiding us through the process. Natalie is always available with helpful advice, recommendations, and insights, making a real difference in our experience. As we continue to refine our strategy, we’re seeing great improvements, which has been really rewarding.
We have been using AdScale for almost a year now and our company loves it! So many sales that we wouldn't have gotten before! Nicole Kaminer is excellent and super knowledgeable on everything and is ALWAYS there to answer any questions, super promptly.
"I've been using AdScale for the past two months, and I couldn't be happier with the results. Our sales have soared by 100%, all thanks to the efficient automation of our Facebook and Google ads. Witnessing such a significant increase in conversions has brought me immense joy. What's even better is that we no longer need to hire a dedicated marketing employee.
The user-friendly platform of AdScale has made setting up and managing campaigns an absolute breeze. I'm particularly impressed by the AI features, which have been instrumental in optimizing our ads. The real-time analytics provided by AdScale offer invaluable insights, empowering us to make data-driven decisions for our marketing strategy.
I must commend the outstanding customer support provided by experts like Frank Assaf, Nicole Kaminer, and Rafael Hilel. Their guidance and tips have been invaluable in maximizing our results. Additionally, the prompt and efficient email support further adds to the positive experience.
Overall, AdScale has been a game-changer for our business. I highly recommend it to anyone looking to streamline their marketing efforts and boost sales."
I have been working with AdScale for a while and can say I am impressed with the results.
I used to manage the campaigns on my own in Google & Facebook but now using AdScale I spend a fraction of the time on the campaigns.
The AI does great work and my orders have increased dramatically. Support was great as well (thanks Lital :))
The Best Advertising App on the Entire Shopify App Store — 3 Years and Still Going Strong
I've been running an electronics store on Shopify for years, and finding the right advertising tool was always a struggle — until I discovered AdScale. That was 3 years ago, and I haven't looked back since.
The AI and automation are on another level. For an electronics store where margins matter and competition is fierce, AdScale's smart automation takes care of the heavy lifting — optimizing campaigns, adjusting bids, and targeting the right audience without me having to micromanage every detail. My ROAS has improved significantly since switching, and it keeps getting better over time as the AI learns my store.
What really sets AdScale apart is how it consistently delivers real, measurable ROI. I've tried plenty of other ad tools over the years, and nothing comes close to the results I see with AdScale. Every dollar I put into ads is working harder because of this app.
And if you ever run into anything, their customer support team is genuinely outstanding. Fast, knowledgeable, and they actually care about solving your problem — not just closing a ticket.
After 3 years, I can say without any hesitation: this is the best app I've ever found on the internet, not just the Shopify App Store. If you're serious about growing your store through advertising, stop wasting time and install AdScale today.
i dont know if the app will work 100% because i'm in a test time, but the attention about the Nicole from adscale support is 100%
Great app! Makes creating and managing ads very easy and straightforward. Idan is extremely helpful and walked me through the various functions of the app brilliantly. Highly recommend!
Perfect support, and 5/5 app for marketing.
Awesome
Love it! Now i can see how a am growing. Thank yoy very much. Cheers! Xxxxxxxxxxxxxxxxx
Shoutout to Idan Rozenberg – AdScale Onboarding Legend
Just wrapped up my onboarding with AdScale AI Ads, and honestly, I have to say — Idan Rozenberg made the entire experience a breeze.
From the first call, he was super clear, patient, and genuinely helpful. It wasn’t just a generic walkthrough — he took the time to understand my setup, asked the right questions, and helped tailor everything around my actual goals for Meta and Google Ads.
What I really appreciated was that he made complex stuff feel simple. No jargon overload, just straight-up practical guidance. You can tell he knows the platform inside out and actually cares that you succeed.
Huge thanks, Idan — you turned what could’ve been a stressful process into something I actually enjoyed. If every onboarding felt like this, scaling ads would be 10x easier.
Idan was a very helpful and polite, he made it easy for me to understand and helped me one step at a time until we reach success. Thank you, Idan!!
Все супер
New to all this kind of stuff and wanted to test the waters. Customer service blew it out of the water and was able to answer/fix any issues I had with META and Google Ads. Thank you guys!
Great service and customer support! Ian was very helpful and helped me set up my account to perform at its best.
Highly recommend!! Nicole is fantastic too!! So helpful, real results. Cannot recommend any higher!
I am using now for 6 days ADSCALE it was really difficult to understand the systeem for me. But Nicole help me a lot. And now my ads are running ! I will check how it s going also this Month. But for now. I am really happy. Thank you.
Natalie went above and beyond with flawless integration and top-tier customer service. Everything was handled quickly and efficiently without me lifting a finger. Her dedication and professionalism made the whole process seamless — truly a valuable asset to the team. Also saved me from a couple headache tbh.
I recommend !
I just started my partnership with AdScale. The campaigns have only been running for 10 days. There haven't been many orders so far, but I'm getting all the instructions I need to improve the performance of my ads.
I have just started with AdScale and would like to say the help and support from Nicole has been amazing... I am looking forward to seeing how my ads perform. The customer service has been 5*.
Too expensive.
Thank you for your feedback.
AdScale offers many functionalities in our subscription so actually , with your AdScale subscription you are getting several systems in 1 -
BI insights, AI ads creation & Optimization, AI Creative studio, AI Copy creator, Segments & audience tool, Reports.
We believe if you gave us a try and evaluate the system you will see the value.
Our support reached out to you with additional information
SUCKED NOT ONE SALE.............
Thank you for your feedback.
We understand the frustration when results don’t happen right away. However, running campaigns for just 2 days doesn't allow enough time for them to exit the learning phase or gather sufficient data for our AI to optimize. Most campaigns need more time to drive traffic and conversions effectively. We'd love to help you improve results if you'd like to continue! Feel free to reach out to our support team for further assistance.
From Blaqnaira.com, new to E-commerce and drop shipping, I didn't realize ads and marketing was going to be a bigger challenge than building a shop and choosing my products. then I ran into AdScale, super easy to work with. After setting up my ads which was very easy with video assistance I started seeing progress on my stats. I got help from one of their staffs Nicole super awesome lady, very patience and went above and beyond to make sure my ads are properly setup for success. I can't wait to start hitting my milestones as far as sales are concerned but I definitely recommend AdScale for beginners and newbies like me.
the support is very kind & professional
my facebook is suspanded but still i got charged for my subscription, i dont understand what is the problem
Natalie and her team are fantastic. Highly recommended for anyone serious about ad performance
The support is abrubt and dissapointing for the amount of money the app costs. They just pull the ads from facebook, nothing AI about this app, no optimization.
Hi,
Thanks for your feedback, we always try our best to make our clients satisfied with the app , results & support.
Regarding the points you mentioned:
1. You had the app installed 2 days and received traffic and orders in this short period.
2. You opened up several support tickets in this period and got answers to all.
3. Regarding Optimization - this usually happens once more significant
traffic has been generated so 2 days is really too early to evaluate.
Our support contacted you so please respond to them.
Fantastic app with top notch support. Nicole K. is the best and most helpful, I could not ask for better!!
I want to highlight AdScale's immediate willingness to help me and resolve the problem. I deeply appreciate your commitment to fairness and customer satisfaction. While we are a company that firmly defends its interests, we also value equity and fair treatment. AdScale has clearly demonstrated these values.
Dear client,
I'm sorry you were not satisfied with dozens of emails and support calls we had to try get your campaigns up and running. You were lacking the basic access rights to your Facebook account as well as knowledge and technical skills for managing supports call and are using this reviews tools wrongfully to give the wrong impression of our app.
I’ve been using Adscale for 5 months now. At some points my ROAS has been above 1000%!!.
You must continue to change up your ads but I have found the video calls with Diana, my assigned advisor to be so helpful. She is able to dig through the analytics, make quick changes for instant improvements.
Recommending to all my small business friends.
Customer service works very well. They helped me a lot. Thank you. I highly recommend using the app. It took a lot of my workload.
AdScale is a must-have for anyone serious about maximizing their campaign results on Google and Meta platforms. Its AI and BI capabilities, coupled with an intuitive interface, have elevated my marketing efforts to new heights. I wholeheartedly recommend AdScale to fellow marketers looking for a competitive edge in the digital landscape. Cheers to a tool that delivers on its promises and exceeds expectations!
AdScale has increased my sales and helped cut my marketing costs.
I do all my marketing - Ads,SMS & Email marketing with them and it's easy and great to see all the results in one place.
The AI features are neat, especially generating your own images - very cool!
Way to go Lital, our marketing expert assisting us and providing great tips.
5 stars indeed !
Cannot connect facebook, and the numbers do not make up for 150e a month
goodbye
Thank you for your review. Our main goal is to make our customers satisfied and our support has contacted you to resolve the Facebook onboarding issue.
They contacted me and solve my problem, very good customer service, they refund my money and offer me free a month
Thanks for your feedback, our support reached out multiple times to assist solving the issue. Please reach out to us.
Never been so dissapointed.
I understand your disappointment not generating traffic in the short period of time you were connected but you had Facebook integration issues you had to solve (Invalid payment method and others).
Our support contacted you multiple times and you did not reply (perhaps your registration email is wrong).
Please reach out to our support so we can assist with your pending issues
As someone with a base knowledge of Google/Meta Ads, AdScale has been incredibly helpful in taking some stress off of my plate.
The company, Nicole and Rafael especially, has gone out of it's way to walk me through processes, provide clarity, and shown me small tricks to better use their product.
The different audiences and ease of use on this site has changed how I approach sales for the positive. And the data that is readily available makes it easy for me to change and adapt my own practices as well.
Only thing that could make this better would be some kind of back end linking to media systems like Canva or already available images that I have uploaded elsewhere, so I can be more flexible on uploading media.
I recently had the pleasure of working with AdScale, and it's truly a game-changer for my eCommerce business. The AI integration is nothing short of remarkable - it's like having a digital marketing expert working around the clock to optimize our campaigns. The ease of campaign creation is a breath of fresh air, and it has significantly streamlined our advertising efforts. With AdScale, we've not only improved our ROI but also cut our costs drastically compared to traditional media agencies. It's a win-win for any industry or vertical, and I can't recommend it enough!
I must also give a special shoutout to Nadav from AdScale's support team. His assistance was invaluable, and his expertise made the onboarding process a breeze.
Frank Assaf help me
Setting up the campaigns was so easy and I love the AI features for creating the ad copy & creative.
Anna's support is top notch!
Highly recommended app.
Very Satisfied with the service from Nicole, then got taken over by Rafael was very helpful, overall very happy with the service so far. Make my ads campaign much easier than before.
BLUF: Amazing customer service paired with a strong ad tool!
From the onset of my journey with AdScale, the experience has been nothing short of exceptional, and Nicole stands at the center of this commendable experience. Her professionalism, dedication, and proactive approach have transformed what could have been a daunting journey into a seamless one.
Nicole consistently went above and beyond. Whether it was offering timely solutions during unexpected account suspensions, guiding the creation of custom ad videos, or sharing invaluable insights to optimize campaigns – she was always a step ahead, ensuring that any issues were resolved promptly and effectively.
Her willingness to provide detailed insights through videos and offer one-on-one sessions reflects a genuine commitment to not just customer service but customer success. When faced with challenges, Nicole's adeptness, combined with the AdScale platform's capabilities, ensured that I was never left in the dark.
Furthermore, the fact that she readily adjusts her schedule to fit mine and ensures I have a comprehensive understanding of all features, from Facebook to Google ads, exemplifies a level of dedication that's rare to find.
In the world of digital advertising, where complexities can easily become overwhelming, having Nicole as a guide made all the difference. To anyone considering AdScale, know that you're not just investing in a platform – you're gaining a dedicated partner in Nicole who genuinely cares about your success.
In conclusion, my experience with AdScale, amplified by Nicole's unparalleled support, has been outstanding. I wholeheartedly recommend them to anyone seeking to elevate their digital advertising journey.
Ich kann die Software überhaupt nicht Empfehlen. Derzeit fühle ich mich wie einem Teilnehmer eines Beta Programmes.
* Sync Probleme. In den Channels die die Software verwaltet sehe ich nur Fehlermeldungen. Ich muss dann wieder auf Sync drücken damit der Fehler behoben wird. Auch Fehlermeldung bezüglich der Reichweite usw.
* Bis dato keine Conversations aus der App.
Der Support ist in der tat bemüht.
* Nach einem Meeting kam wurde dann behauptet das dass Budget zu klein war und die Zeit zu kurz.
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Fazit: Ich habe die Kampagne jetzt selber bei Google aufgesetzt und erziele jetzt schon bessere Ergebnisse als mit dieser Software. Davor hatte ich nicht mal eine Conversation bei sehr hohen ausgaben. Auch das Anlegen der Campagne ist scheinbar auch nicht so toll. Rat vom Profi war eine andere Form zu wählen. Dann kann man es selber machen.
Auch kam kein dem Gespräch raus was die Software eigentlich macht. Das einzige was die App kann ist Budget von A nach B Transferieren. Ab das einem 120 Euro im Monat wert ist mag ich zu bezweifeln. Mal davon abgesehen von den ganzen anderen Problemen.
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Letzte Nacht bekam ich eine neue Meldung von Facebook wegen einer neuen Kampagne, Die App hatte ich war deinstalliert. Hat allerdings scheinbar trotzdem noch Anzeigen hoch geladen. Die Anzeige stammt definitiv nicht von mir und hat nun sehr viel kosten verursacht.
You have been running for a short period of 5 days - during which Facebook received traffic and clicks - Pmax campaign has just begun to show traffic and wasn't given enough time to show results. We discussed on a call and we explained new campaigns might take some time to show results due to a learning phase common for new campaigns. To show good results we need to generate a decent amount of traffic to the site - so budget and time running the campaigns is a major factor of showing results.
We are confident that with a little more time running the campaigns you will see the results you expect
Nicole you are the best in managing customer, helping me understand the application is really helpful. Mostly i appreciate your time and patience. Thanks and appreciate your professional inputs.
I am thoroughly impressed with AdScale. Since installing this app, my store's ad performance has gone through the roof. The app uses advanced algorithms to determine the most effective ads for my store, and automatically optimizes them to generate maximum ROI. I especially appreciate the app's ease of use: I can quickly create and launch new ad campaigns with just a few clicks. Overall, I highly recommend AdScale to anyone looking to improve their store's advertising performance. using Adscale is like having a marketing manager that works 24/7
One of the most straightforward onboarding processes I've ever had. Adscale's software creates all your Facebook/Instagram/Google Ads as per your specifications within a matter of minutes. After that, it's just about conversions that again, between Rafael's weekly calls and the app's AI algorithm have you feeling very comfortable your ads are in the best of form.
I've been using ADSCALE for the past 4 months. From day to day I get better results for my campaign. I do recommend having their one-on-one support at least for the beginning.
Nadav who is my support representative, is great. Available for any question any time.
This app is great ! so easy to set up the ads - in 5 minutes I have them all set up and running.
Love the AI features as well - the copy ideas are brilliant !
Thanks guys :)
Great App and Great Service! Rafael was fantastic and very knowledgeable. He helped out greatly with the onboarding and ad targeting recommendations. 5 stars!
I am just a few weeks in here, and Rafael is such a kind and great help! Let's see how the journey goes, so far I am very optimistic. Thank you, team, and thank you, Rafael!
This apps is very helpful. All I need to see how my site is performing. Easy to understand. Easy to do advertisement plus a very helpful team. Thanks to Rafael who onborded me today. He was very informative.
This app has been so easy to use and the support from Rafael has exceeded my expectations. I would recommend this app!
I am so happy I have found Adscale. It is 100% improved our online business. Rafael has been so great to work with and really cares about his clients. I am so appreciative of how much he has helped me and my business. I cannot say enough good things. I would 100% recommend using Adscale!
I just started using this App. With how Facebook Ads Manager reports it is difficult and next to impossible to get information that I can use to make business decisions. Adscale seems to have created a dashboard that tells me in 3 seconds exactly what I need to know. Very good feeling about that. Rafael has shared some good insights.
We are pleased to find this app in shopify..
Rafael is extremely great and gives great support.. I mail him anytime and had placed two calls in one week only.. he had helped us through out...
Thanks so much...:)
