Recenze (89)

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 76 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 15 % hodnocení s 1 hvězdami
13. březen 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Sai Creations Watches
Indie
Doba používání aplikace: Asi rokem
19. březen 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

La Moda Me
Německo
Doba používání aplikace: 6 měsíci
21. leden 2025

be careful with your bill! They will overcharge you again and again!

HomeinFun
Kanada
Doba používání aplikace: 7 měsíci
Vývojář AdTrace odpověděl 15. březen 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

18. říjen 2024

I was struggling with Meta Ads for several months before coming across Facebook Pixel, Conversion API and they were able to fix all my issues while supplying me with amazing customer service. The delevepor spent time with me to show me how to pull data and other best practice

BY.EVERYONE
Spojené státy
Doba používání aplikace: 2 dny
6. duben 2025

I recently noticed a subscription associated with my account, but I did not intentionally use or subscribe to this service. I do not need this app and would like to request the cancellation of the subscription.

Please cancel it and ensure I’m not charged moving forward.

Ulap Bedsheet US
Spojené státy
Doba používání aplikace: Asi měsícem
Datum úprav: 20. březen 2025

Customer Service is good, and Refund was quick.

Hera Bathware
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář AdTrace odpověděl 15. březen 2025

Hello!

Our app does charge based on usage metrics. However we're more than happy to review and process refunds on a case by case basis.

Our support specialist has been in ...

26. leden 2025

charges you wihtoit you knowing! doesnt let you set a low spend limit!

LittleBlockShop
Spojené království
Doba používání aplikace: 16 dny
Vývojář AdTrace odpověděl 15. březen 2025

Hello!

Our app informs you of our pricing policy upon installation, as well as on our app page here.

However, we are more than happy to issue refunds if you are unsatisfied ...

27. listopad 2024

The way of charging is too unreasonable. The way of handling customer feedback is also too slow
Overall very bad

Yeumien Grocery
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář AdTrace odpověděl 15. březen 2025

Hello!

Our team has been in contact with you regarding assistance with this issue.

Datum úprav: 24. říjen 2024

Their customer support is outstanding. The team is incredibly attentive and genuinely cares about you. I highly recommend using the app! Keep in mind, no app works well without reliable support—and theirs goes above and beyond, meeting all needs and exceeding expectations.

Tienda Colombia
Kolumbie
Doba používání aplikace: 14 dny
31. prosinec 2024

Highly recommend!:)

Sea Salt Cosmetix
Maďarsko
Doba používání aplikace: 3 dny