Recenze (34)

Celkové hodnocení
3,2
Počty podle úrovně hodnocení
  • 53 % hodnocení s 5 hvězdami
  • 15 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 6 % hodnocení s 2 hvězdami
  • 26 % hodnocení s 1 hvězdami
19. červen 2025

I’ve been using this app since October 2024 and unfortunately, I cannot recommend it. This review isn’t meant to be harsh, but it's important to be transparent for the sake of other business owners.

The main issue I had was with the lack of pricing transparency. I would have never kept this app if I had known it was going to cost $250/month just to run a Meta Pixel. I didn’t use any of the ...

Izzie Publishing
Rumunsko
Doba používání aplikace: 8 měsíci
Vývojář AdTrace odpověděl 20. červen 2025

To clarify for transparency: our pricing was updated earlier this year after significant improvements to the app, and this change was reviewed and approved by Shopify. You ...

23. duben 2025

C'est de voleurs!!! N'installez surtout pas cette application. Ils vous activent automatiquement des services que vous n'avez pas demandés. J'ai essayé de les contacter, mais ils répondent toujours la même chose sans jamais rembourser.

They're thieves!!! Do not install this app. They automatically activate services you didn't request. I tried contacting them, but they always give the same answer ...

Cartouchify
Francie
Doba používání aplikace: Asi 2 měsíci
Vývojář AdTrace odpověděl 28. duben 2025

Bonjour,

Petit rappel concernant votre avis : nous avons entièrement résolu votre problème en vous remboursant deux mois le 24 avril, par souci de bonne foi.

Comme recommandé ...

17. květen 2025

Simple and easy to use app. My setup journey was pretty smooth and simple

House of Ambua
Indie
Doba používání aplikace: Asi 2 měsíci
22. květen 2025

The app is very useful and the support team is responsive and helpful. They reply quickly and are willing to assist with any questions. Great experience so far!

charma
Polsko
Doba používání aplikace: Asi měsícem
13. březen 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Sai Creations Watches
Indie
Doba používání aplikace: Asi rokem
Vývojář AdTrace odpověděl 24. duben 2025

Hi Sai Creations

We’d like to kindly remind you that we fully resolved your case by providing a full refund of $117 for the entire month’s use on April 11.

Following Shopify ...

19. březen 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

La Moda Me
Německo
Doba používání aplikace: 6 měsíci
Vývojář AdTrace odpověděl 24. duben 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

6. duben 2025

I recently noticed a subscription associated with my account, but I did not intentionally use or subscribe to this service. I do not need this app and would like to request the cancellation of the subscription.

Please cancel it and ensure I’m not charged moving forward.

Ulap Bedsheet US
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář AdTrace odpověděl 24. duben 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

Datum úprav: 20. březen 2025

Customer Service is good, and Refund was quick.

Hera Bathware
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář AdTrace odpověděl 15. březen 2025

Thank you for your feedback—we truly appreciate your kind words about our customer service and the prompt resolution. We're always working to improve, so if there’s anything ...

18. říjen 2024

I was struggling with Meta Ads for several months before coming across Facebook Pixel, Conversion API and they were able to fix all my issues while supplying me with amazing customer service. The delevepor spent time with me to show me how to pull data and other best practice

BY.EVERYONE
Spojené státy
Doba používání aplikace: 2 dny
21. leden 2025

be careful with your bill! They will overcharge you again and again!

HomeinFun
Kanada
Doba používání aplikace: 7 měsíci
Vývojář AdTrace odpověděl 15. březen 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...