Değerlendirmeler (90)

Toplam puan
3,9
Puan düzeyi başına sayılar
  • Puanların %76 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %7 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %16 oranındaki bölümü, 1 yıldıza sahip
13 Mart 2025

They charged us without our knowledge, even though we had already uninstalled the app as per their guidance. I emailed them on the same day while in the free trial, but unfortunately, I was still charged. We haven’t received any response yet. I kindly request a full refund. I have already sent you an email regarding this issue.

Sai Creations Watches
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
AdTrace yanıt 24 Nisan 2025

Thank you again for reaching out, and I apologize for the earlier inconvenience. We’ve reviewed your case and addressed the issue in accordance with Shopify’s policies. As ...

19 Mart 2025

very bad and so expansive for such a service and they charge as if the are helping you store believe me not the best. i felt as if i got scammed

La Moda Me
Almanya
Uygulamayı kullanma süresi:6 ay
AdTrace yanıt 24 Nisan 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

21 Ocak 2025

be careful with your bill! They will overcharge you again and again!

HomeinFun
Kanada
Uygulamayı kullanma süresi:7 ay
AdTrace yanıt 15 Mart 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

6 Nisan 2025

I recently noticed a subscription associated with my account, but I did not intentionally use or subscribe to this service. I do not need this app and would like to request the cancellation of the subscription.

Please cancel it and ensure I’m not charged moving forward.

Ulap Bedsheet US
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AdTrace yanıt 24 Nisan 2025

Hello!

Our app billing terms are available on this app page, as well emailed to you when you sign up, but we are able to offer refunds if you are not satisfied with the ...

20 Mart 2025 tarihinde düzenlendi

Customer Service is good, and Refund was quick.

Hera Bathware
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
AdTrace yanıt 15 Mart 2025

Thank you for your feedback—we truly appreciate your kind words about our customer service and the prompt resolution. We're always working to improve, so if there’s anything ...

18 Ekim 2024

I was struggling with Meta Ads for several months before coming across Facebook Pixel, Conversion API and they were able to fix all my issues while supplying me with amazing customer service. The delevepor spent time with me to show me how to pull data and other best practice

BY.EVERYONE
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 gün
26 Ocak 2025

charges you wihtoit you knowing! doesnt let you set a low spend limit!

LittleBlockShop
Birleşik Krallık
Uygulamayı kullanma süresi:16 gün
AdTrace yanıt 15 Mart 2025

Hello!

Our app informs you of our pricing policy upon installation, as well as on our app page here.

However, we are more than happy to issue refunds if you are unsatisfied ...

23 Nisan 2025

C'est de voleurs!!! N'installez surtout pas cette application. Ils vous activent automatiquement des services que vous n'avez pas demandés. J'ai essayé de les contacter, mais ils répondent toujours la même chose sans jamais rembourser.

They're thieves!!! Do not install this app. They automatically activate services you didn't request. I tried contacting them, but they always give the same answer ...

Cartouchify
Fransa
27 Kasım 2024

The way of charging is too unreasonable. The way of handling customer feedback is also too slow
Overall very bad

Yeumien Grocery
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AdTrace yanıt 15 Mart 2025

Hello!

Our team has been in contact with you regarding assistance with this issue.

24 Ekim 2024 tarihinde düzenlendi

Their customer support is outstanding. The team is incredibly attentive and genuinely cares about you. I highly recommend using the app! Keep in mind, no app works well without reliable support—and theirs goes above and beyond, meeting all needs and exceeding expectations.

Tienda Colombia
Kolombiya
Uygulamayı kullanma süresi:14 gün