APO Product Options, Variants
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The custom service was SUPER helpfull. Highly appreciated!
Hello,
Thank you so much for your wonderful 5-star review!
Your kind words mean a lot to our team, and we are so grateful for your support. We always strive to provide the best service possible, and it's fantastic to know that we met your expectations.
Should you need any further assistance or have any questions, please do not hesitate to reach out. We look forward to serving you again in the future!
Best options app out there. Customer service is amazing! They have helped me a few times with custom setup usually in 1 day!
Update: Still using this app 3 years later and its the best!
Incredibly easy and useful tool! Customer Service is quick to respond and has never failed to provide me with a solution to any problems I may have encountered with my sites custom needs. Highly recommend :)
The application works as we hoped. When there was a need for technical support, the manager and engineer Tanya Shulzhytskaya helped us very promptly and completely. We recommend.
Hello,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you had such a positive experience with Mageworx.
Your feedback is greatly appreciated and serves as a great motivation for our team to continue delivering excellent service.
Should you need any further assistance or have any questions, please do not hesitate to reach out.
This app really helped us a lot in configuring our shop. The support answers very quickly and has been a huge help. It was exactly what we were looking for! We had looked at a dozen other apps and were having a hard time finding a way to solve this problem. Big thanks to the whole team!
Just updating our review here as we have been using the Advanced Product Options app for a few years now. Back in 2020, we wrote a review about it crashing and that we might stop using it... but that doesn't happen as often any more and it's a useful app to have.
The thing that does happen at the moment is some customers add items to cart and don't get charged and the other thing is the add ons sometimes come through with a charge but no name.
But, we can deal with this happening a couple of times a day by contacting the customer.
It is a good app to have to allow our customers to personalise their gifts.
Sorry to hear you had that experience. I have posted our findings on what caused the issue in the previous review, but I'll also duplicate it here:
It looks like some third party (with unclear intent) was using an automated script on one of our client stores, which was causing tens of thousands of fake products to be added to the shopping cart within a short period of time. At certain point it appears this triggered Shopify's product API limits, which caused the API restrictions to take effect for that store. Since we used to have one queue for all requests, those restrictions caused extreme delays in processing products that are being added to the cart.
Shortly after identifying the cause of the issue, we implemented and deployed a solution. Moving forward we will be taking additional steps to rework the logic and optimize app's performance.
Perfect for both simple and complex customization options and in fact the first and only app with conditional logic for simple customization options allowed at Shopify variant level! The support is fast, efficient and even offers technical support. Clear recommendation on our part!
Hello,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a great experience with our app.
We always strive to provide the best service possible, and it's fantastic to know that we met your expectations.
If there’s anything else we can do for you, please don’t hesitate to reach out.
After trying multiple product option apps, APO has certainly been the best. It is very user friendly and you can easily up charge for add-ons unlike other apps I’ve tried. Support is very helpful and responsive.
Updating my review from 2 years ago. I've been using this app for a while now. Initially I was very happy to have to have it but now it is becoming a bit of a hassle.
I have lost money from the app not working properly because it did not charge the customer the fee for the upgrade selection.
I have had to send a lot of follow up emails to costumers to collect information because the app glitched and didn't properly capture the information.
The duplicating of items messes the look of the website and confuses customers because it says there are more products than there actually is. And there are a lot of blank product pages that you have swipe through to get to the rest of the items. Which customers are likely not going to do.
If it wasn't for the helpful staff I would have given 1 star. But they really do try to help. Its just the way the app works that is very frustrating. In the process of migrating to a different one.
Awesome app!! Customer support is the best. Very helpful and quick to respond. Go above and beyond.