APO Product Options, Variants
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I like this app. The customer service is top notch. Highly recommended!
Really great app but the support is lacking and the software is not reliable. Works great 90% of the time and is down randomly the other 10. Word of advice, when you use this app as a product selector and it experiences issues you get $0 in sales, because customers cannot add to cart. This is the second time its happened it 6 months and if you're looking for support you won't get it. You'll just have to wait until they fix the issue, right now ite been about 5 hours for me, middle of the day, no sales, no support from Mageworks. I'll be migrating off this app and paying a developer to program an alternative option. I would suggest looking at other options because you're likely going to have the same issue and will have to change apps later on, costing you time, money and a good chunk of lost sales.
I'm sorry to hear about your experience. This incident was extremely frustrating for us as well.
It looks like some third party (with unclear intent) was using an automated script on one of our client stores, which was causing tens of thousands of fake products to be added to the shopping cart within a short period of time. At certain point it appears this triggered Shopify's product API limits, which caused the API restrictions to take effect for that store. Since we used to have one queue for all requests, those restrictions caused extreme delays in processing products that are being added to the cart.
Shortly after identifying the cause of the issue, we implemented and deployed a solution. Moving forward we will be taking additional steps to rework the logic and optimize app's performance.
Great app if you want to give your customer choice. We almost offer bespoke design yourself lighting. So it's essential to our success
Technical spouts it very fast and helpful
Hello,
We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know.
Have a great day!
Great App to add all possible combinations of product variants. The greatest thing is that you can make variants with dependencies. Depending on your first choice another variant will appear.
Hello,
Thank you for this great feedback! We’ve really enjoyed working with you :)
Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist.
Have a wonderful day.
I have a pretty complex custom product offering, and the requirements are extensive. I started with 5 custom apps to evaluate the best fit application. I quickly ruled out 3 because the product didn't do what it said it would do. APO (Advanced Product Options) made the cut for 2 reasons:
1. Their product description matches their capabilities
2. Their support staff was extremely helpful and timely (not my experience with other custom apps)
I was completely happy with this product and could absolutely use it for my business needs. The only exception is the lack of import abilities. When Mageworx can deliver this capability, this will be the best app on here for managing custom options which is why I gave it a 5-star rating. For smaller custom products, this works just fine though and I'd recommend them as well for their excellent support. Thanks for your assistance in the evaluation process!!
Thank you for leaving us such a wonderful review! We are happy to meet your expectations and benefit your business. Also, we’ve taken to heart your thought on import feature. We are already working on some great updates including the import functionality for the next version.
Their communications and responsiveness is super fast! I am still trying to figure out the app but getting help has been really great so far with this company!
I used this app to help me overcome the limitations in Shopify when you a large number of variants. I had a couple of glitches with the app to start, but the support team were super quick to help fix the problem. Overall this is a really useful app.
Dear Team MageWorx,
Thank you so much for your support,
I am trying to put products with the app. it works very well so far.☺
We had a requirement to use custom options to create custom SKUs based on the option selected. This app was able to help with this. The support we have received has been excellent with initial installation as well as sorting out some specific requirements and quirks with our theme.
The native Shopify Variations was not suitable for our needs and this APP has really helped us.
App works well, very flexible with lots of options. Support was quick and efficient too - good value solution!