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Although the application did not perfectly fit our needs, the support was very helpful throughout the way!
Thanks for your review. We also have a great time supporting you
We wish you a successful business
I'm very happy with this plugin - shopify doesnt support collection filters on shop which is kinda weird but this plugin did the job. My theme wasnt on supported list but Giang from support helped me to get the plugin to work and now i have all the filters i wanted.
I recommend this plugin - working, good support and highle developed plugin panel which can help you get the customization you needed.
It's an awesome review. Thank you very much.
This review is the motivation for our team to continue improving our app and support service, to give all our customers a great experience while using our app.
Have a great day!
We were having trouble with the product search feature not working well within the online store and this app helped us out. The staff is very courteous and helpful, and if we have any questions, they are always ready to help us out. This app is perfect for our store.
Hello,
Thank you so much for your kind words
We really appreciate you taking the time out to share your experience with us.
We count ourselves lucky for customers like you
I wish you have a successful business
Have a great day!
Users beware! We tried Product Search & Filter Pro for 1 hour & 19 minutes and removed it because it did not meet our business's needs for fully responsive product filters. The merchant then charged us their monthly subscription fee. We contacted the developer (ETS Soft) to request a refund, and they directed us to Shopify support. We found this highly unusual but followed their instructions. In the end, we received an email from ETS Soft stating, "this is not an eligible reason for us to accept the refund because the app description of Product Search & Filter Pro already listed the app plan." We requested more information regarding the denial and received no response!
We're sorry for your misunderstanding. Our app is listed on Shopify apps as a paid plan (We don't have a Free or Free Trial plan), so when you install our app, Shopify's system charges the fee (Our team didn't do anything, it's automatically charged by Shopify's system).
Since our app doesn't meet your need, you already contacted us, and we already issue the refund, you will get it in your account after verifying by Shopify
Makes every single collection page VANISH AND SHOW NO PRODUCTS! I'm trying so hard to find a filter app that works with my store so I forked out the non refundable $30 to try this hoping it would be it. First off you cant get ahold of support. It keeps saying error when trying to contact them. Major bug.... when you have the filter enabled for the collection pages it gets rid of every single product in your store on any collection page! STAY FAR AWAY!
Hello,
Upon checking with our support team, it appears that we haven't received your message. Could you please let me know where you sent the contact? Did you use the contact form within the app or another method?
If the filter options aren't suitable for your theme, rest assured that we will provide support to ensure they work seamlessly with your theme. Kindly reach out to us again using the support form within the app, and we will assist you in resolving all related issues.