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We use the app to assist with dimensional weight packages. The product works exactly as specified with fantastic customer support from Burt! Thanks again for all your help.
Overall I have been very happy with this app. I have it on two stores now. Once you get it set up it works really well without downtime! Support is excellent! Thank you!
My support expert, Dan, was very helpful and the problems I encounter was solved quickly. I'm very thankful!
Great App !! They make complex issues simple.
their support is bar none. They go above and beyond to help. Initial setup is done for you.
Powerful app and great customer service. We ship everything from digital media to containers full of product and this app is the only one we've found capable of handling the online quotes for a huge array of shipping options.
Due to the variety of our products' sizes. We thought that we would never find any shipping app that understands our system and enables us to do what we want to do. Then here came this app, i think this is the only app currently available that can solve any of your shipping problems. The technical support people are very responsive, and they will find any possible way to help you with your needs. In specific, the man who had helped me with my problem his name was Dan. I highly recommend this app. At least give it a try.
We love ASM, and their support is TOP NOTCH! Seriously, we had been struggling to get all the shipping methods to work on Shopify for a very long time. We found ASM and they helped us with getting it all set up and they are always very responsive to our needs/questions. We were able to reduce the number of customer service questions about shipping by over 50% which is huge! Thank you ASM for making such a great and comprehensive/configurable app!
This is a great shipping App! They offer excellent and quick service that every busy owner needs. They are trusted business partner. Thank you Dan and your team!
I've been using Advanced Shipping Manager from King Webmaster (as well as their Centrifuge inventory management system) since 2013. I used the app with my original Yahoo store and now with my Shopify store.
Advanced Shipping Manager lets you customize every aspect of your shipping options. One huge perk is being able to accurately give customers an estimate of when their order will arrive and allowing me to add extra handling days to certain items that might need it. That's huge because if 99% of my items ship the same day from my warehouse but 1% are special order and require 2 extra days of processing time, I want the customer to see that reflected in their delivery estimate. Another big one is making sure the shipping charges are accurate if a customer chooses something like over night shipping. I've seen instances where a shipping calculator might totally miss the actual cost of overnight shipping by $25+. That can be a huge deal, especially if you are shipping a low profit margin item.
Overall I've been more than pleased with Advanced Shipping Manager and King Webmaster in general. They offer good support and will help you resolve and problems you have. Having US based phone support is a HUGE plus over most of the other apps I've used for my store.
Review updated for good support. Wish they would work on UI/UX. Powerful, but could be a lot more user friendly. And prettier.