Adwisely: Meta Ads, Google Ads

Facebook remarketing made easy with Retarget app. Thanks.

ANB Mart Online Shopping Australia - www.anbmart.com.au

this app is helping, still in the early stages but hasn't made a return without a doubt. Fast and efficient customer service as well

It seems to work well. I see the ads myself occasionally on FB and they look great and are decently accurate as to what products I have been looking at.

Very easy to set up.

BUT, the ease of use makes the app TOO simplistic. There are barely any reports to look at for ad performance. The only thing you can see is total spent, revenue, and profit.

You cannot see CTR, you cannot see any other FB ad metric. You also cannot set the amount of time you would like these ads to show for someone (the amount of time they are in your custom audience) without contacting support.

The biggest issue that I have run into is that the revenue statistic is COMPLETELY OFF. Currently, my spend is $40 and my revenue is $26k. This is wrong.

This total revenue might be from other sales of ours through other sources (like google, and Point of Sale in store), because it is certainly NOT from the retargeting ads. I know that for sure.

Customer service is ok. Takes them a while to get back to you sometimes. I talked to them about this and they said that sometimes the numbers glitch out or something to that effect.

I like the look of the ads and the ease of use, but the numbers can be flat out WRONG, and there is minimal reporting and ad customization available.

I hope to see improvements in the future.

This app takes the stress out of creating your own campaigns on Facebook. Support received from Oleksandra is excellent.

The app as a retarget app is incredible. They are the most economical app too as far as I know. I have reduced the rating to 4 basically because they have no reporting options or analytics at all. And worst of all their revenue calculation that is happening from the app is woefully wrong. It says my spend of 370 dollars has given a revenue of 3000 dollars which makes no sense as I started my store just a few months ago and have not made that much sales from my store from all sources included. Quite silly it looks. I have mentioned this a few times but there has been no update at all in the last few months. Hope they sort this out soon and also include some analytics or reports.

I have a big problem with the facebook step: when i want to agree retargetapp in the request i have a white page and nothing work

Horrible These People Report False Sales Check The real progesss in the report app

Don't waste your time with this app. Their lack of knowledge is insulting. They lock down any useful features making them inaccessible on their platform. You cannot, for example, set any sort of auction limits or target CPA. You're just throwing money down a black hole and hoping some of it does an about-turn and comes back to you in the form of a sale.
"learning phase, learning phase". That's what you'll here. Yes I fully understand that but you can't ignore warning signals that money is disappearing at sometimes a rate of £7 per interaction. Having had to learn myself how to run retargeting in facebook I thought these guys would know how to do it given the whole premise of their business is retargeting.
Yes they have built some form of platform, though all it does is sync with facebook business manager. There's literally no value in using this app.
They not only understand next to nothing about retargeting but they know just as much about e-commerce. I kept getting told "customers aren't interested in your products as you have a high bounce rate of 70% or so. The whole point of this is to retarget users that haven't registered enough interest.
Fellow shopify merchants, do yourself a favour and make sure you don't go into these types of apps blind as you'll get taken for a ride. I was fortunate to cut my losses early doors. You can use the facebook selling channel and setup retargeting yourself. If you need help setting up a proper ad account in business manager then facebook support are there to help! Cue dev response on that "I didn't give it enough time, customers weren't interested"

Warning: they continue to charge my credit card after i had uninstalled this app

I uninstalled this app with a small credit amount which i was happy to write off, only to have them charge my account for the next week worth of ads.

Be aware of the!. If you do not have 100 visitors to your store, they will still take your money and then charge their 10%. They took my money and then tell me that I did not have a 100 daily visitors to my store. $1.68 was spent on ads and they took $3.50 for themselves. The ad was barley running and when I asked back for the money they took their $3.50 and told me that was to create the ad, which they did not. So I paid $3.50 for $1.68 worth of ad.
Ask questions before you give them your money. Wish I could give them a no star. How can you fund the account and then later tell the customer they do not have enough visitors to your site? Dishonest, they just want their 10% don't care if you don't get any rewards from it. And their response time is just awful!