UpPromote Affiliate Marketing
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I cnt really work with the popup message for feedback. so basically you are forcing me to fill it. And I cnt even cancel the message as its disabled.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We're sorry to hear about the pop-up issue. We would love to make things right for you by ...
This app has done nothing for us. In the first few months something was missing. We were charged without getting notified that there was an issue. This was fixed. In the subsequent months still nothing was happening; we weren't getting any referrals or sales from this app. For us this app was waste of money. Maybe for other stores it works; looks like this app is getting high ratings. I don't ...
Hi there. This is Stark from UpPromote support. It's sad that the app didn't work out well for you. Active engagement and motivation of affiliates are crucial for your ...
I don't recommend this app
They don't have phone support you can only chat with them the person chatting is dealing with multiple people at the same time so you will grow old before you can get an answer, extremely disappointing!!
Hi there. This is Stark from the UpPromote support team. Thank you for the feedback. Other than the 24/7 in-app chat support, we do provide phone support for urgent cases or ...
This app shuts down and prevents you from accessing your data-luckily we had used IG names for the discount so we were able to go back and message each one of our ambassadors. Also, customer service was completely lacking-sent numerous emails and support tickets and never got responses to help us fix the problems. Ultimately we notified our ambassadors and moved platforms.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. And we're really sorry for the experience. Upon checking, the system has been working normally ...
My suggestion is that do not waste your time here. I don't know how they get these reviews. But the settings are so confusing and time-consuming.
Hi,
This is Michelle from UpPromote team, we are sincerely sorry for the unhappy experiences you have been through. My team has reached you in person to hear which part ...
Cannot open app and support hasn't gotten back to me. Being charged $139USD per month for nothing.
Hello there. This is Stark from UpPromote support. We're sorry that you couldn't reach us earlier. We've sent you an email with the solutions for the issue you got there. We ...
We had used another App (BOGOS) developed by Secomapp. The experience was so bad: because of their failure to warn Merchants about a bug of their app that allow users to place 0 value orders from the app, we lost a large sum of money.
As a result of this experience, we would not recommend this app to any merchants. And we would warn all Shopify users that we know not to use any app developed by ...
Hi there. I'm Stark from UpPromote support. Since UpPromote always strives to give users the best experience possible, we appreciate the reviews from users very much. ...
Started getting inundated with fraudulent orders after installing this app, all linking back to an affiliate. Reached out to customer support, zero support given, just denial. Wouldn't recommend.
Hi there. This is Stark from UpPromote support. I think there is some misunderstanding here. You mentioned that the orders were placed with a compromised credit card. Since ...
I used the app with no results, decided to cancel it but have been charged twice now. Emailed service support, but haven't got a reply yet.
Thank you for your feedback!
We checked the your billing cycle and saw that you uninstalled the app on August 20 while the lastest billing cycle was on August 14, so ...
Such a bad Customer services , I tried many times to connect with them , there is no feedback , they mentioned they have 24/7 Live chat option , but after waiting few days , I still not able to find it
Hi there. This is Stark from UpPromote support. We actually replied to your email but we received no response from you at all. We recently tried to reach you again. We hope ...