UpPromote Affiliate Marketing
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Received excellent set-up support from Carina. She was super responsive, didn't use jargon language, and helped me answer my multiple questions. Excellent service. Looking forward to using this product. Intuitive design and great functionality.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
1st up, all the good ratings are from customers who installed the app 1-2 days ago. UpPromote is directly asking for you to rate them, right after installing the app. Do not fall for it and especially do not make the same mistake as we did and get a yearly plan.
I would not recommend UpPromote. We started quite good, the customer service before buying a yearly plan was very pleasing. Answered all the questions we had, promised the app could do things, it could not do. Just one example: the language setting. You can set a language for the affiliates and yourself. All the e-mails and notifications sent out are still in English. After reporting it many times the reply was:
"Account language only change the affiliate's Dashboard at the moment. It must be a miscommunication. We don't have any documents in German to make such promise, unfortunately. I'm sorry for the inconvenience."
Which is definitely what they promised via Mail and chat.
This is just one of the issues. The overview of affiliates and referrals is good. But that is just about it.
Hi there. This is Stark from UpPromote Support. Thank you for sharing your feedback. I'd like to clarify the misunderstanding here. The language settings in the app are all about the interface of either the merchant's portal or the affiliate's portal. The email notifications can freely be edited by you (via the Emails tab), and the English version is just our default template. Since you claimed to have more issues, we'd love to work with you to figure them all out. Please check your in-app chat for our messages.
Cheers!
It was very easy to set up and use you would be amazed! Plus I was able to receive commission for anything it was purchased from anyone else’s page because of my link! As well as they would get paid as well if they sold some thing on my page, so everyone wins 10 stars for this, App !
thank u I was able to do this on my own thank thank thank u sooooooo much. I had help and they helped me!
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
Would give this app 10 stars if i could.Very beginner friendly,like the customization and features to set up a good and reliable affiliate program.Also great support.Also the way you get to set up your affiliate sign up form on your store and customize it to fit your theme.Lovely
Easy to use! Very easy to track affiliates and their sales. Great UI! Would highly recommend this app if you're looking to group via Affiliate Marketing.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
The setup instruction is clear and the step-by-step is very useful. I'll try the free version for now if everything works well I'll subscribe to a paid plan.
We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.
I have to say this is probably one of the best affiliate resources that I have used. I used warrior plus for awhile and Got nowhere
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
So far so good, not a bad experience at all. It's a very useful company even though I'm yet to enjoy the fruit of my current wonderful affiliates who have signed up. The ability to get some data from your signed-up affiliates is quite easy, all you need is for them to sign up and you get to see their data which I assume is not bad at all. That way you can further reach out and welcome them personally and also show your gratitude to them for joining your program. Congrats team UpPromote
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Great and easy to use, it help me to start the online store. With not experience it was friendly usable.
Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at Secomapp is always available at support@secomapp.com and give you a hand while needed. Cheers!