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I've tried to contact support several times and nobody replied to me.. I'm very dissatisfied.. I really do not know how this app works.. and if it's true that it works.. It seems that it's just a trap ..
Hi Elsa,
Thanks for reaching out via the Shopify App Store and I'm sorry again that we didn't connect with you on live chat.
I see you're setting up a Collab for your Affiliate Program. We would love to help you set this up and promote Elsy Style and your Collab to our Women's Clothing Influencers.
Let me know if you are free tomorrow or Friday or early next week, we can set up a Zoom screenshare to review all of your questions and get your Collab setup so that influencers can begin applying. 30 minutes should be enough time to get you up and running:
https://calendly.com/afluencer-demo-with-brett/request?month=2024-10
Our support manager Amichai also has availability:
https://calendly.com/amichai-dfpm
For self-guided help we also have a series of tutorials available on our YouTube channel that you can watch at your convenience:
https://www.youtube.com/watch?v=ZUXPlhh6IIM&list=PLQcyJaj5Yw8a0wHovQyhJgsrAiNr2HD4a
Let me know when you are able to book a time, or let me know if you need another time. Looking forward to connecting with you and helping you get a Collab up and running for Elsy Style.
PS: I am also sending you $49 in app credits so that you can use our app for a second month for free.
Thanks,
Brett
This app is very strange, I don’t understand. Why is the payment automatically deducted if I haven’t activated it?
Hi, thanks for your note. No problem with a refund if you're not ready to use Afluencer yet. We'll reach out to you directly to coordinate a refund (and training via screenshare if you'd like).