Değerlendirmeler (47)

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5 Ocak 2022

We've used After Pay for several years as a payment option. The app install was very easy and seamless. Keep in mind that I was already an approved merchant so I just had to uninstall old code on my store and install this app--it was super easy. After Pay has always been supportive of my business and has collaborated with me in the past. The customer service is great and I feel they are supportive in trying to help their merchants get sales and build brand awareness through the campaigns they launch.

Gusto and Co
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:10 dakika
Afterpay yanıt 24 Şubat 2022

We are happy to have you as a part of the Afterpay family and glad to hear our on-site messaging app is helpful!

15 Kasım 2023

Didnt work

V's Beads
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 dakika
26 Eylül 2024

Doesn’t work at all !

I’ve lost all my time with them and nothing happened couldn’t even Conect to my store and all the code and links doest’t work

OC Westhetics
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:25 dakika
30 Ağustos 2025

well, worked for me no problems. Concept theme.

Tea Life
Avustralya
Uygulamayı kullanma süresi:4 dakika
26 Mart 2025

Straight up doesn't work.

The app block does not load at all and just stays empty/blank.
Support will tell you to refer to the extremely basic installation instructions, which obviously wouldn't help if the app itself does not function at all.

Arcadia North
Kanada
Uygulamayı kullanma süresi:Yaklaşık 14 saat
7 Nisan 2026

Foil + Fringe Hair Co.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 gün
11 Eylül 2024

lashfridays
Yeni Zelanda
Uygulamayı kullanma süresi:Yaklaşık 24 saat
12 Mart 2026

Easy to install but amount doesn't change when selecting a different variant

My Jungle Shack
Avustralya
Uygulamayı kullanma süresi:10 dakika
20 Ekim 2025

This is terrible, I cannot acess the funds from orders made on my store, I can't get in conact with a live person just bots that can't seem to help me. I can no longer log in to my account. I need some one to urgently contact me in reference to this matter.

Sculptedbeautyllc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
8 Şubat 2025

I'm with the Dyslexic Australian. This was very easy to set up.

King Crow Design
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:32 dakika
22 Ağustos 2024

I dont know what it is about these reviews, the ap works fine things may not work at first but you cant give up, try again and watch the video, simple stuff, im Dyslexic and i still did it, i hope this finds you wll after pay. This 5 * is for the easy setup, but be warnd you need to wait for 3 days, for them to approve you.

Dizauz.store
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 saat
17 Ağustos 2024

Not happy as it's not working properly and I have been trying to contact afterpay for 2 weeks to help fix the problem and still have not hear back

A & M DESIGNS. Co
Avustralya
Uygulamayı kullanma süresi:7 gün
15 Ağustos 2024

Wont connect, keeps looping me into the login and then won't connect my account. Very annoying!

Emotional Literacy Academy Shop
Avustralya
Uygulamayı kullanma süresi:19 dakika
22 Temmuz 2024

Just doesn't work. Doesn't connect, doesn't show. Doesn't do anything.

Johnny.Decimal
Avustralya
Uygulamayı kullanma süresi:4 gün
28 Nisan 2024

It works. As mentioned by others it just adds Afterpay messaging.

Maison Ekhaya
Kanada
Uygulamayı kullanma süresi:33 dakika
17 Mart 2024

What is wrong with this app? I can't do s***. The developer need to update the app. It's a simple fix. Don't be a developer if you're not gonna keep the app updated. I am still stuck at "add Afterpay to your store"

Belle Kloset
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 dakika
9 Mart 2024

It does not work! Still stuck at "Connect Afterpay account" "Processing" for 3 days.

ShapyWear
Yeni Zelanda
Uygulamayı kullanma süresi:Yaklaşık 15 saat
17 Aralık 2023

The purpose of this app is to add on-site messaging to your product pages. The people leaving reviews about it not working did not follow the VERY CLEAR instructions or are complaining about their approval process (which does take time). Made it easy for me to add the Afterpay messaging to my product pages and add the code for the payment icons.

Jasmine Alyssa Design
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:27 dakika
5 Kasım 2023

Does not add afterpay options to my sites product pages

Twoday
Yeni Zelanda
Uygulamayı kullanma süresi:18 dakika
19 Ağustos 2023

Complete junk. After I went through hours of trying to install their spaghetti code without their help, they won't approve my store. Waste of time because "dropshipping" is not a legit business type in their opinion. What losers. Why even have them on here. WASTE OF MY AND YOUR TIME.

Decorate Beautiful
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:26 gün
12 Temmuz 2023

I worked hard setting up the app and suddenly got a message that I have been declined, they didn't tell me any reason.

Wisely Cart
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 gün
2 Haziran 2023

Love it so much once I got approved and the Afterpay message in my store the Afterpay sales have been coming through I’m glad I added Afterpay to my online store it can be used online and in store love it

The Manifesting Collection
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
8 Mayıs 2023

Thee worst went through the entire process my customers started using just to find out my shop didn't get approved after my customer used afterpay. No notice was sent to me. No reason of denial when their are a lot of hair company's using them. Now I have to remove all of this off my website. There is no phone call or help desk to help you. All website help is not helpful, people that email you don't help you. This is a joke. My customers begged for afterpay... never again. No longer will use for myself either worst experience ever now I got to get the money they do have smh

Iwear4u ™
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:21 gün
7 Mayıs 2023

i reside in canada and i can’t take afterpay payments from the U.S even though that’s where most of my sales come from… doesn’t make sense

kaydollhouse
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
4 Mart 2023

they are garbage. they don't even care about you. try yourself, have an issue and you will see how many months will take to have someone doing something. TRY BETTER BUSINESS BUREAU and small claim at online court if you need a resolution.

Rio Brazilian Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Afterpay yanıt 8 Mart 2023

Thank you for your feedback. We appreciate your honesty and will take a closer look into your case. We will look back to see where we could have done better and provide the service our merchants deserve.

4 Mart 2023

I wish I could give Afterpay a good review. I mean, it works...when it works.
But trying to reach someone at Afterpay when it doesn't work is a nightmare! No email responses. Just automated messages or blanketed responses from what appears to be a temporary intern. No real help at all. At this point, I'm looking for other options. This review is my last stitch effort to get someone's attention and a REAL response and solution to my problems!

Very Ashley
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Afterpay yanıt 8 Mart 2023

We'd like to apologize for this experience and we are here to assist. Checking in with our team, we saw some of your inquiries coming through and have followed up via email.

Can you confirm if ashley@sh***ley.com is still the best email to reach you? I've hidden part of your emails to maintain your privacy.

4 Mart 2023

I don't know what is going on with this app but I have tried to connect this app with the Afterpay merchat portal to do the popups and adds and it doesn't work. Support doesn't address the issues of how to integrate the app into shopify themes. I'm hoping someone will reach out to me to help with this issue.

Victoria Royale Boutique, LLC.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
Afterpay yanıt 8 Mart 2023

We're sorry to hear you're having issues connecting this app. Can you please reach out to us by filling out the form: https://afterpay.formstack.com/forms/global_merchant_technical_support
and let the support team know you're following up from the Shopify App Store?

Our team will be happy to assist you!

13 Şubat 2023

After changing my theme and upgrading to Shopify 2.0 I spent ages trying to find out why Afterpay was not showing on my site. Found this up (thanks Google) and all done and dusted in minutes. The best thing ever! Installed, added, shows on site. Even can decide where I want it to show - which I did not have the capability of before. Love this App. Thank You!

My Angel
Yeni Zelanda
Uygulamayı kullanma süresi:31 dakika
Afterpay yanıt 21 Şubat 2023

We are so happy this app can help you add Afterpay messaging to your site and we appreciate you being a part of the Afterpay family!

12 Şubat 2023

How am I supposed to know when my customer pay there payment it doesn’t let me know when will I be receiving the payment’s every 2 weeks help me please I’m barely starting.

Jenn's Beauty Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Afterpay yanıt 15 Şubat 2023

Hey! We're happy to help clear up any confusion and answer your specific payment question. Can you please submit a ticket at https://help.business.afterpay.com/hc/en-us/requests/new and we'll get back to you as soon as possible. Thank you.

28 Aralık 2022

Have been approved and have afterpay as a payment method yet this app still wont connect and when i try it says it is still in review. this issue needs to be fixed

Trendsales.com.au
Avustralya
Uygulamayı kullanma süresi:16 dakika
Afterpay yanıt 12 Ocak 2023

We're sorry to hear this. I notice Afterpay is live on your website now. If you are still seeing issues our technical support team will be happy to assist you. Please submit a ticket at https://afterpay.formstack.com/forms/global_merchant_technical_support

15 Aralık 2022

So it has been about a month since I applied, i received an email saying that I was approved and would be active on the 6th. Every time I long in it says it is still in review and I have sent multiple emails with no replies. I will be removing this app and finding a different one. Don't waste your time like I did.

Reads & Runes L.L.C
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:19 gün
Afterpay yanıt 15 Aralık 2022

We're sorry to hear about your onboarding experience. It is never our intention to mislead or ignore our merchants. I've checked our system and it appears we reached out to your email (reads***gmail dot com) on November 30th to verify some information on your Afterpay Application but never received a response.
Is this still the correct email to reach you? We've flagged your case internally and will try to reach out again in case you're willing to give us a second chance.

19 Kasım 2022

Increase store sales. Takes 2-4 days for funds to be sent to your bank. Afterpay will also put you on their Afterpay App. I use Afterpay and Shop Pay to give my customer more options.

King's Cross Bookstore
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Afterpay yanıt 21 Kasım 2022

Thank you for your review! We're glad we can help you grow your business and deliver your funds in a transparent and timely manner.

26 Eylül 2022

This app used to work really well. My last two themes were not compatible, and they are Shopify 2.0 themes from Shopify. Now it does not work and the coding from Afterpay is too tedious to get working as I cannot get the placement right in the coding. Still will offer afterpay at checkout, but no real way of advertising it except images.

Honey & Fig Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
Afterpay yanıt 13 Ekim 2022

Hi there, we are truly sorry about the interruption. Shopify 2.0 themes rolled out to some merchants earlier than we expected. As of yesterday, our app is compatible with 2.0 themes. Please do give us another chance and let our app help you with marketing Afterpay!

29 Kasım 2021

Don't even bother, I suggest trying Klarna instead, get instant approval, Afterpay wont even respond to you if your business is too small. Customer Service was horrendous as per other reviews, you won't get any support at all so use Klarna instead. Reached out multiple times and everytime I got silence as a response. USE KLARNA INSTEAD.

Ambassadress NYC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 dakika
Afterpay yanıt 24 Şubat 2022

Thank you for your review and I'm so sorry for your experience. As a product manager on e-commerce platforms, I can assure you that most of our merchants are small businesses and we do care very much. As a company we have underwent some major changes recently and unfortunately your outreach went through the cracks. I've already shared this with our customer service team. Please email me at leah.dong@afterpay - I would be happy to make sure you get whatever help you need.

26 Kasım 2021

Most horrendous customer service. I have been trying to reach them for weeks now about the recent upgrade and can't speak with anyone on the phone. Left several messages and no one returns phone calls. I will be removing the app shortly from my store.

Chesserfeld
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Afterpay yanıt 24 Şubat 2022

Thank you for your review and I'm so sorry for your experience. As a company, we have underwent some major changes recently and so sorry that your outreach went through the cracks. I've already shared this with our customer service team. Please email me at leah.dong@afterpay - I would be happy to make sure you get whatever help you need.

25 Şubat 2021

This app is very easy to set up! The agents stayed in contact with me throughout the entire process. I am excited to offer Afterpay on my online store!

Outside of the Box Blanks & Custom Tees
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 21 saat