AfterSell Post Purchase Upsell

AfterSell Post Purchase Upsell

Değerlendirmeler (875)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %96 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
1 Ekim 2024

Our company has been paying for this app for a while and looking at the data it has done absolutely nothings for us. I feel like it is a waste of money and only really works for sites that sell items that are priced low.

Auto Addict USA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
4 Temmuz 2024

Thank to this app, I just got a chargeback. DON'T DOWNLOAD.

Proficide
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:26 gün
15 Ağustos 2024

AI robot support and they haven't upgraded to the new shopify extension.

Cali Tiger
Avustralya
Uygulamayı kullanma süresi:19 gün
21 Eylül 2024

Cant cancel subscription

My Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 9 saat
25 Ocak 2024

A lot of bugs in the thank you page, basically, doesnt work

Welzijn
İrlanda
Uygulamayı kullanma süresi:Yaklaşık 2 ay
12 Aralık 2023

We were charged $14.99 for uninstalling the app during the trial period, after we felt it did nothing for our store, and it did nothing... complete unfair deceptive acts by the app owner... I'll be filing a complaint with Shopify

Spartan Brews Coffee Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:20 gün
AfterSell by Rokt yanıt 13 Aralık 2023

Hi there!

I just checked and it seems you initially installed AfterSell on March 23 2022, meaning your 30 day free trial would have expired by now.

I'm going to reach out to our billing team to see if we can get this charge refunded to you due to this misunderstanding. Please keep an eye out for an email in regards to this. :)

Thanks for the feedback!

22 Kasım 2023

Deduct the money without my knowledge。

Susurre
Çin
Uygulamayı kullanma süresi:Yaklaşık 1 ay
8 Ocak 2024

Worst customer support ever

International Beauty Institute
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
25 Şubat 2021

This app is the worst, most buggy app I have ever used on Shopify. 3 bugs already we've had to go back and forth with support on

LuxeLift by MangoLift
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:15 gün
AfterSell by Rokt yanıt 28 Ocak 2023

Hi there,
I am sorry to hear that you've had such a negative experience with our app. As a merchant myself in the past, I understand where your frustrations are coming from. Since your review from 2 years ago, we have gone ahead and made significant improvements. This includes a full app rebuild from the ground up, three new version releases, and 100s of new features. We have also scaled up our engineering and customer support team so we can help you faster. I would love to invite you to give the new AfterSell a try and to turn your negative experience into a positive one.
Best,
Armon
Co-Founder @ AfterSell

19 Kasım 2022

Orders through aftersell keep getting declined but processed. So orders are still being fulfilled, but no payment. A nightmare.

By Khila
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
AfterSell by Rokt yanıt 20 Kasım 2022

Hi there, I am terribly sorry this happened! This issue looks to be caused by a bug between Shopify and another app you're using. We do have a solution for this though to deal with this limitation. I have reached out directly to your email and I am looking forward to your response. Our team is on it, lets find a solution!