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Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know.
We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated Javascript from our theme files.
Total nightmare and no sense from support after 6 conacts
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I do understand that you faced an issue while deleting the AfterShip account and it seems that the account was already closed. We would be happy to discuss this further with you over a quick meeting if you have any further issues. Please don’t hesitate to contact us directly at support@aftership.com for any queries.
Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Regards,
Team AfterShip
Excellent tracking and tracing application. Gives our company and our customers valuable insight in the shipping progress.
Professional and reliable service! I like it.
I haven't utilized the app yet, but customer service is fast and reliable. I would recommend using the chat box. Update*** I have used the app, and it is very reliable. I would recommend using for your shipping communication services.
the guy ANKIT made everything clear and helped me out to choose a plan!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I used the app to help my customers track their products and I absolutely love it. I know where things are so i can help my customers along the process.
Just added the app and haven't used it yet but have heard good things so I have high expectations!!
good apps and good customer service.
This app is really great for keeping both you and your customers updated at each step in the courier transit process. It is a very affordable value-add solution that even a new shop should invest in. Because you pay only pennies per shipment there is no reason not to implement this. We opted for the custom URL to give our customers continuity of our brand and to make it feel more like an integrated part of our store.Highly recommended for any size shop.
I am still exploring this app, there were a little hiccup in my own initial setup as but the support team has been great and very responsive to my questions and had helped me along the way. Special thanks to Pawan who had gone a step further to understand my issue and had helped me resolved it. So far I like this app and it is helpful to help customer track their order status.