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A+ for the app, D- for the support. Love the functionality of the app, BUT for as critical and time-sensitive a function as communicating with customers about their shipping information -- especially at the holidays -- the developer should offer more and better support than e-mail only a day later than when you need help. Also, the YouTube videos are out of date. We'll keep using it...and hoping we don't need timely help.
Does exactly what we needed and integrates well with DHL eCommerce!
Easy to use and an excellent tool for new e-commerce entrepreneurs who are starting their business on Shopify. Couldn't recommend it enough!
Great App and good support. Recommended
The app is great. I got help from your Rep Pawan Mangla. He is very helpful. The app is user-friendly and lets you set up the back-end of Shopify quickly and efficiently.
Its ok. Has some flaws in the code. Can't say that for return centers. Now Return centers is heavy flawed. Cant edit, no widget. I returned something 4 times for the same order. Tech support didn't help much. They know about it and referred me to a future features page. Hehe Just fix your stuff
Hi there,
Thanks for your kind words. One of my teammates will reach out to you to sort out all the issues in one go.
Best,
Shahbaz
I used this app. Very nice work. I recommend it absolutely. Very easy and fast to use and configure.
Excellent app. I am able to provide my customers with much more detailed shipping details and keep a much better eye on things than just the default info that shopify provides.
a must have for any business makes shipping customer care so much easier and as good as this app is it would be nothing without the on point kind and knowledgeable customer service that comes with it..its cazy i dont even know if they are 24 hr but they are always there when i need that so they are 24hrs for me...keep up the good work guys
Installation complete. Easy process. Great tool