AfterShip Order Tracking , Počet recenzí: 4 534

Easy to install. Just started to using it . Will leave a comment again with 5 star rating once that my test shipping sent me a notification

Must download this app if you do any sort of shipping/customer service! Great app

BEWARE!! SAVE YOURSELF THE HASSLE AND DO NOT NEVER INSTALL THIS!!

This is a scam and a fraud!!! All I did was sign up for a "free" plan which I never even got to using. Out of no where $1000 freaking dollars got charged to my card. If this is not hideous and crooked I don't know what else is. Shopify needs to take down this app ASAP. I'm waiting to get refunded and already opened a chargeback dispute with PayPal and VISA credit card. No wonder India is the scam capital of the world!! The developers ought to be ashamed of themselves. Bloody baiters.

Had some issues with ap but solved after I contacted customer support. They do resolve your issues just be patient and considerate! I give it four stars because I think they should be a bit more transparent about their plans and the cost. My advice would be to make sure your plan matches your order volume! other than that good ap all around.

At first during the initial on-boarding and set up Ankit helped me with everything! So much information thank you friend you are very patient & kind.

And I already tested our local shipping numbers with the link Ankit provided too and everything worked perfectly! It was a bit of work as I wanted to try on my own to add our shipper overseas but I was able to do it successfully! Probably best to ask for guidance but I was happy to explore the app and just found it that way.

We are about to open our website so I'll be starting for real shortly using this probably daily but so far everything looks good and I'm excited to have this app especially since I can personally customize the shipping update messages with memes and gifs for my clients that's awesome and a lot of fun. Sometimes it's tricky to get the gifs to be the right size but there's size reducing apps and online apps for helping with that (be sure to pay attention to the allowed sizes for each image to be used).

AfterShip for sure is not perfect as the learning curve is like most powerful apps a bit steep but it gets the job done very well perhaps the best out there in this category that works with Shopify & Omnisend another app I use. And I did look at all competition but nothing really can compete I think with AfterShip in the end so far.

And again I really like the customizations which are far superior to Shopify's own options unless you are good at coding perhaps. Sure again AfterShip can be a bit confusing all the options and finding where to set things up. And it takes some time to figure out how it all works together. But soon enough you will get the hand of it. And if you forget something just ask support to remind you no worries.

Really Tracking is a big concern for us over all as we are an international seller with almost 100% of our orders going overseas. So it's critical that we keep our team & customers heavily in the shipping loop. So there's little chance of any missed deliveries resulting in returned shipments which is disastrous for us all. That would be a very unfortunate issue as it's so expensive to reship again and such a waste of everyone's precious time too. I have good expectations for AfterShip and will report back after a few months hopefully with some more news about it!

Also seems I can use the app with orders outside Shopify too... but have not tried that yet will do so and report back as I have other websites too should be interesting how that works out.

Just been working on a few more last things to finish up and Animesh, Debashish, Moazzam, Shreyasi and Aseem have assisted me quickly & clearly regarding almost any questions I had. Sorry if I left anyone out so many kind support staff. Thank you all friends!

Finally last thing don't forget to on all your apps involving use of emails be sure to verify your email account. This app and others forgot to remind me about this point and almost didn't do it. Also on this matter you really should have a personalized company account email using your website address this is best. Not a yahoo, aol or such address. But a professional one. Both AfterShip or your hosting company can help you with the verification process it's not too difficult and it worked for me fine fast (also be sure when you copy and paste the info for verification that you copy the right details go in the correct spots... my copy and paste put the same thing twice in a row which caused the verification to fail but luckily my hosting support person noticed it and so I updated asap and had instant success).

Ok that's about it for now...

Thanks once again to all of the AfterShip Team for all their kind & speedy support!!!

We have found this app very easy to understand and use. It allows us to keep track of very detailed information regarding our shipments and customers.When our sales increase we will upgrade our subscription and are sure this app will work perfect for our needs. The team is attentive and open to help with our inquiries.I would recommend this app for anyone new to tracking shipments.

Just downloaded this but has been nice and very user-friendly to set up and understand.

Finding it virtually impossible to set your app up on 2 separate shopify stores, it's driving me to the point or leaving you for good.

The customer service for this app is appalling. I've been getting vague, one sentence replies every 24 hours, meanwhile i have a lot of disgruntled customers wondering where their orders are.

sort this out or this 1 star review will stand

it is a nice app for tracking orders and send automated notification updates to customers, it also has a great support!

This app is terrible. They have some dev issues and customer support is horrible. The gymnastics they make you go through to delete the account is absurd.