AfterShip Order Tracking , Počet recenzí: 4 477
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AfterShip makes the process of updating customers completely seemless and is a huge timesaver for smaller e-commerce store owners. Thanks so much to the team :)
GREAT APP! ---- BUT ----
It doesn't let me sync my shopify orders! It's probably just needs small maintenance.
Very bad customer support. I wanted to get a refund becuase I paid for the app 1 hour ago and haven't used it at all. And I hope I will not get charged $11 + $44 in additional charges for this. If I do, I will make anything possible to get my money back. Very poor customer service, extremley pure. I had to ask 10 times for a refund for them to understand what I want.
I've just started using after ship but so far so good. They responded right away to my concern. So glad to have aftership.
I really like the layout of this app! There are many features of this app that includes having a return center!
Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.
I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.
Thanks for sharing your valuable feedback.
Glad that you liked our app.
We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We would love to see your experience transform into a 5-star rating worth.
Regards,
Team AfterShip
Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.
Aftership is exactly what I was looking for and more! It's nice that they offer a free plan, but the premium plan is very affordable. If you use shipping service, you have to have this app.