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Incredible and super fast service. This app is a game changer !
The app looks good in itself, but the German translation is terrible.
I even sent them the correct translations, but all I got in reply was that these translations were wrong because Google Translate says otherwise.
I am fluent in both German and English.
Very annoying as we can't use the app this way.
Thank you for your valuable feedback.
It is unfortunate to know that you didn't have the best experience using our app.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in future, you will be glad to see more enhanced features to make your experience better.
Trust, we work really hard to make our app user friendly and provide a great support experience.
Apologies for the inconvenience caused.
Regards,
Neelima Aggarwal
Team AfterShip
Most of my orders are Aliexpress Standard Shipping, and it takes really long to track on aftership page. I randomly track it on other sites and it shows all the information. What's wrong with this?
Best tracking app, used it in my website too.
J'utilise cette application pour le tracking de mes colis. J'aime car elle facilite beaucoup le processus pour informer le client de l'état de suivi de sa commande. J'ai contacté le support pour répondre à une de mes questions et le support à été très réactif.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Ankush Kumar
Team AfterShip
Awesome app! Does what it say and does it nicely.
ouais jvais re dire franchement sa manque de contenu un peu la 4
Awesome app!! Exactly what i was looking for.
Easy to use, straight to the point.
Since we add the tracking page we are receiving good customer feedback.
5 Stars for sure!
Good app but the translation in French is really weird... Two good things would be really helpful :
- Ability to edit the translation ...
- Being able to customize easily email template ...
Good customer service, very easy to use and saves you a lot of trouble and headaches.