AfterShip Order Tracking , 3.766 recensies

Algemene beoordeling
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
24 maart 2023

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

For Your Life Style
Verenigde Staten
24 maart 2023

Amazing support from the customer team !!very easy to use it!!
I start used and I already love it !!!!!

Verenigd Koninkrijk
24 maart 2023

Really good support and helpful in making us understand how it all works. App seems like it will be a great addition to our store.

21 maart 2023

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

The Keratin Store
Verenigde Staten
App gebruikt gedurende Meer dan 6 jaar
Automizely & AfterShip heeft geantwoord 21 maart 2023

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always contact us via the live chat option available on your account or email us at

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Team AfterShip

21 maart 2023

good customer service, will definitely be using this for awhile. This app has solved multiple problems for our business

App gebruikt gedurende Ongeveer een uur
19 maart 2023

AfterShip Order Tracking Has been Very Helpful. I really appreciated Ankit's customer service and helping me step by step in setting up the app and tracking in my store. I recommend this app!

Shop Baby Boutiques
Verenigde Staten
App gebruikt gedurende 25 minuten
19 maart 2023

Very good support helped us over 1 hour to solve our issue.
Highly recommend Aftership to send shipping notifications to your customers.

App gebruikt gedurende Meer dan 2 jaar
19 maart 2023

my issue is resolved very quickly thanks alot. i am so happy because it was my first order and i was confused. thanks aseem.

App gebruikt gedurende 9 maanden
19 maart 2023

He was very kind to me and walked me through the steps I needed to change my custom domain name for the tracking page. Thank you very much and keep being kind and helping to other people too. Best customer support service so far.

App gebruikt gedurende 1 dag
19 maart 2023

Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful

Hongkong SAR van China
App gebruikt gedurende Ongeveer 7 uur