
AfterShip Order Tracking
Galerij met uitgelichte afbeeldingen










Hoogtepunten
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Gevestigd in de Verenigde Staten
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
9 mei 2012
Talen
Engels, Duits, Frans, Spaans, en Italiaans
Deze app is niet vertaald in het Nederlands
Werkt met
Checkout, Shopify Flow, Klaviyo, Loox, Shipstation, Omnisend, Judge.me, PostscripProactieve ordertracking die uw klanten verrukt, WISMO vermindert en de levering optimaliseert.
Bied klanten live verzendupdates via een merkeigen ordertrackingpagina en geautomatiseerde meldingen. Gebruik het verzendanalyse-dashboard om vervoerderstransittijden, tijdige tarieven en uitzonderingen te monitoren en te analyseren. Installeer een door AI aangedreven leveringsschatting-widget op uw productbeschrijving- en afrekenpagina's om het vertrouwen van de koper te vergroten.
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Merkeigen trackingpagina's met gepersonaliseerde productaanbevelingen om de verkoop te stimuleren
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Tijdige e-mail- en SMS-meldingen om klantenangst en WISMO-oproepen te verminderen
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Gecentraliseerd verzenddashboard om de verzendstatus te volgen en uitzonderingen te identificeren
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Door AI aangedreven geschatte leveringsdatums om angstige klanten gerust te stellen
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Ingebouwde analyses om inzicht te krijgen in de verzendstatus en tijdige prestaties
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Prijs
Gratis proefperiode van 7 dagenGratis
Gratis
- 50 zendingen/maand
- Order lookup
- Merkeigen trackingpagina's
- 24/7 live chat ondersteuning
- 800+ koerierintegraties
- 7 Gestandaardiseerde orderstatussen
Essentials
$11/maand
of $108/jaar en bespaar 18%
$0,08 per extra zending.
- 100 zendingen per maand
- Alle Gratis functies
- E-mail & SMS-meldingen
- CSV import & export
- Verzendprestatie-analyse
Pro
$119/maand
of $1,188/jaar en bespaar 17%
Geavanceerde tools om meer te doen.
- 2.000 zendingen per maand
- Alle Essentials functies
- Dynamische trackingpagina's
- Meertalige trackingpagina's
- Klaviyo-integratie
Gratis
Gratis
- 50 zendingen/maand
- Order lookup
- Merkeigen trackingpagina's
- 24/7 live chat ondersteuning
- 800+ koerierintegraties
- 7 Gestandaardiseerde orderstatussen
Essentials
$11/maand
of $108/jaar en bespaar 18%
$0,08 per extra zending.
- 100 zendingen per maand
- Alle Gratis functies
- E-mail & SMS-meldingen
- CSV import & export
- Verzendprestatie-analyse
Pro
$119/maand
of $1,188/jaar en bespaar 17%
Geavanceerde tools om meer te doen.
- 2.000 zendingen per maand
- Alle Essentials functies
- Dynamische trackingpagina's
- Meertalige trackingpagina's
- Klaviyo-integratie
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
4.127 recensies
AfterShip is a great app to connect to your store and help communicate with your customers. I started with them because they were one of the few that connected with our regional carrier in the Midwest - Spee Dee Delivery. Have since found many useful tools in the app including a tracking site that I added my menu for my customers to track their package easier. I would highly recommend checking it out!
Update: CS reached out and was able to offer a true credit for the issues we had. I appreciated the proactive gesture and Ankush was very polite on our call. I'd just say for any future users: avoid the CS chat if you can. Get someone to talk to you and everything goes much smoother.
Customer service is awful. Our app hadn't been working for over a month because of an import issue on their end. When they figured out the solution, it spammed all of our customers with old and outdated tracking emails. They said those emails were "an expected outcome"—they could have at least warned us that was the expected outcome so we could turn off our automated emails. When asking for some kind of credit to make up for the fact that their system didn't work for over a month (not to mention the CS headache), they told us we had to UPGRADE to redeem the discount offered for their error.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We would like to update you that the Pro 1k plan is no longer available. Nevertheless, because you were unable to use AfterShip tracking services due to an issue, our development team has fixed the concern for you. Upon investigating the matter, it is evident that our team could have communicated more effectively regarding the expected outcome of the solution. We acknowledge the oversight in not providing advance notice about the potential impact on automated emails. We have accepted your feedback and will definitely work on this.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
We have had a great experience with AfterShip thus far. This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thank you!
Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!
Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.
Over deze app
Geïntroduceerd
9 mei 2012
Talen
Engels, Duits, Frans, Spaans, en Italiaans
Deze app is niet vertaald in het Nederlands
Werkt met
Checkout, Shopify Flow, Klaviyo, Loox, Shipstation, Omnisend, Judge.me, PostscripGemaakt door AfterShip & Automizely
Over AfterShip & Automizely
Gemiddelde score: 4,9
11 jaar ervaring bij het maken van apps voor de Shopify App Store
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
Ondersteuning
Stuur een berichtsupport@aftership.com
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