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Helpful and easy to understand app with it being my first time using it. I also appreciate the helpful customer service.
We haven't had any issues so far with this app, however - considering it's for dropshipping stores - when things are sent from Asia they often get assigned a new tracking number (by the domestic courier company) when they arrive in the destination countries. We were hoping that this app would be able to track the entire process, and if there was any change, to be notified of this change, instead of just archiving the parcel.
Super support client disponible via le chat. Même à 19 h, les équipes vous répondent. Un grand merci à ASEEM !
I used the free version for about two weeks, but ultimately decided to spend the money. I have found my customers are so much happier knowing where their product is and getting the emails. I was able to customize the notifications emails a lot. Overall, it wasn't too hard to set up my own tracking page using the AfterShip instructions and this app is worth every penny. Thanks a lot. modernbigfoot.com
amazing app you can manage your shipments and they have a great customer service....thanks a lot for always help
Awesome app A+++++++++++++++++++++++++++
Love this app. Couldn't be more user friendly. Customer service is excellent.
AfterShip fills a necessary gap in our serving our customers. We are able to see when packages go missing or remain in-transit far too long - and then reach out to our customers to give them better updates. AfterShip helps us track packages beyond what Shopify and the order fulfillment software does. Thank you AfterShip!
Great Customer Service. It didn't take long to resolve my issue and I was asked if I needed any more help. That goes a long way. Thanks
Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
ce n'est pas pour la première fois que j'opte pour le service de AfterShip car je suis vraiment contant de leurs service en général et de support réactif