AfterShip Order Tracking , 4.533 recensies

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
Bewerkt 21 januari 2021

UPDATE 21/01/2021: I was overcharged a couple months ago. I've told them at least 3 times and they keep saying they've passed it to billing. It's now been 3 weeks without any meaningful response. Also contacted Shopify who are reluctant to refund me even though they agree I was overcharged. My advice? Stay away from this app until their management steps in and fixes this. OLD REVIEW: App is great and works mostly like it's supposed to. Told the team about a bug and they said it'll be fixed in 3 days, lets' see how that goes. Main reason I'm taking 1 star off is the chat support seem to pick and choose which issues to reply to. Sometimes I can see "read" but no response. If I ask them about it a few days later, they respond initially then disappear again. I suspect if the issue involves more time and effort they don't bother with it.

BodyHeal
Australië
Meer dan een jaar gebruiken de app
AfterShip & Automizely heeft geantwoord 19 november 2020

Thank you for sharing your valuable feedback. We apologize for the inconvenience caused. We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.

You can also reach out to us via the chat window available on your AfterShip account or email us at support@aftership.com (24X7).

Kind regards,
Mudit

26 maart 2017

Has a easy setup interface which i find quite easy to navigate especially for beginners,a must have app on any store.KEEP UP THE GOOD WORK!

Fishing Gear Sa
Zuid-Afrika
19 dagen gebruiken de app
30 december 2022

Ich hatte ein Problem mit meinem abgeschlossenen Abo, wodurch ich Hilfe benötigt habe. Nach kurze Zeit wurde mir eine Lösung vorgeschlagen und diese dirket Bearbeitet.
Vielen Dank für Ihre Mühe,
Team Outverest

Outverest
Duitsland
19 dagen gebruiken de app
8 november 2021

I used this app and it was amazing, the customer service is awesome and they offered me an extended trial period

Camouflaging
Jordanië
19 dagen gebruiken de app
24 maart 2023

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

For Your Life Style
Verenigde Staten
19 dagen gebruiken de app
14 september 2016

love this app. couldnt do it with out it

My Yoga Practice
Verenigde Staten
19 dagen gebruiken de app
18 april 2014

amazing and simple to use. it save times and offers a great customer services

Skarpe
Saoedi-Arabië
19 dagen gebruiken de app
8 januari 2014

Super easy to use and integrate! Love that I can let customers be able to track their shipment easily.

surplustoners
Verenigde Staten
19 dagen gebruiken de app
17 januari 2022

So happy I discovered this app! AWESOME customer service! They were patient, kind, and helped me with all my requests. Also, they were very quick with responding!! Very easy to setup as well.

Shinobi Esthetique
Verenigde Staten
19 dagen gebruiken de app
2 januari 2014

love it so far, the easiest way to track all my customers shipments.

Miami Served Fresh Collection
Verenigde Staten
19 dagen gebruiken de app