Recensies (4.764)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
7 juli 2014

This app works wonders! We can customize the different notifications to our brand using their premium service. It automatically knows when we have new orders and imports them every 3 or so hours. After that, emails are sent out to our customers about their order and the status of it. We also like how it has 1 place to track packages through multiple carriers, which makes it easy for international and UPS Mail Innovations packages. There is no need to go to multiple websites to track a shipment. There could be improvement on the time for the order importer, maybe 1 hour instead of 3 hours. It would also be nice to have the tracking button/widget follow the responsiveness of our website. The url that Aftership supplies us could have room for us to style it according to our brand colors/theme. Other than those few minor things, this app is great.

80sTees.com, Inc.
Verenigde Staten
15 dagen gebruiken de app
2 april 2017

Very helpful app, does exactly what it suggests.

Covera Co
Verenigde Staten
15 dagen gebruiken de app
3 september 2015

Loved it - makes shipping updates incredibly simple!

Aseedstore
India
15 dagen gebruiken de app
12 april 2021

amazing app, very easy and quick to fix. customer service was perfect.
I recommend it, converts you so much

Docharger
Frankrijk
15 dagen gebruiken de app
19 mei 2021

We used this AfterShip now and it is awesome! Really helps us save time and keep customers up to date so they don't complain to PayPal and get chargebacks. The service is great they helped on chat a bunch of times for me to learn the systems and solved an important item quickly.

Officially Trending
Verenigde Staten
15 dagen gebruiken de app
3 december 2021

The customer support is awesome, but it wasn't totally possible to use the app due to some 3rd party API issues.

A Better Day Tomorrow
Brazilië
15 dagen gebruiken de app
AfterShip heeft geantwoord 6 december 2021

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support but unable to use the app due to some 3rd party API issues.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team AfterShip

Bewerkt 2 oktober 2020

It's a disgrace that Aftership's SSL certificate for custom domains comes at a $10/month price tag in addition to the plan's monthly cost. Especially since Let's Encrypt offers free certificates. Come on guys, your customers have been complaining about this since 2017... https://help.aftership.com/hc/en-us/community/posts/115007426087-HTTPS-on-custom-tracking-domain

Balto
Frankrijk
15 dagen gebruiken de app
11 februari 2023

Excellent support Aseem was professional and helped me with a lot of things that made my job easier.

theciaga
Servië
15 dagen gebruiken de app
28 juni 2014

Perfect app. Reduces our workload and helps us focus on core tasks!

Sarangi
India
15 dagen gebruiken de app
30 oktober 2021

I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.

Pink & Blue Baby Shop
Filipijnen
15 dagen gebruiken de app