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Nitin helped me alot.
Easy set up. Only problem that I have is I'm unable to chose manually my local carrier from the dropdown many in the order page.
Thank you for sharing your valuable feedback. In order to discuss the issue further, we have sent you an email on your registered email address.
You can also contact us via the chat option in your AfterShip account or email us at support@aftership.com. We are available 24X7.
Be Warned. Dealing with this company and its support is an absolute exercise in frustration. We're trying to cancel our account - which seems an impossibility. Simply go around and around with support over hrs. Pages throwing errors and no one seems to know.
We are somehow connected to an Automizley app account also - which is even more difficult to extract yourself from & remove associated Javascript from our theme files.
Total nightmare and no sense from support after 6 conacts
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I do understand that you faced an issue while deleting the AfterShip account and it seems that the account was already closed. We would be happy to discuss this further with you over a quick meeting if you have any further issues. Please don’t hesitate to contact us directly at support@aftership.com for any queries.
Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Regards,
Team AfterShip
Must have for any Shopify store. Tracking packages at large like an operations hub. I've been using this for almost 10 years.
Great app that keep your customer informed before they flood your customer service line.
Our customers LOVE getting all of their shipping status updates throughout their order's progress from our store to its destination. It's one of the most frequently cited positives customers mention in reviews of our store. The pricing is very reasonable. We love Aftership as much as our customers do!
I used this app for many years and will continue to, they dont unexpectedly raise prices, and i'm not surprised they are top 10 on best shopify applications to download, it literally is the only of 3 apps that I care to use. IF YOU GET THIS APP, ASK FOR: Animesh if you want to raise sales, and see higher conversions, this gentleman REALLY goes above and beyond, like, I don't think any other application cares this much about my success!!
I guarantee if you download this, you will make your money ( it's free trial.. + so MUCH CHEAPER AND BETTER like.. impossible to find an app this good, they are obviously my go to for everystore, never write reviews but had to for Animesh !! <3 Best Staff, App, Top Tracking Order Lookup App, Etc! Like you can make a tracking custom domain page, and up to 50 orders are free !! Alphatox is a proud client for 7+ Years of After Ship and LOVES the APP!
This app does just the thing you want a tracking service should do and much more, trust me. Integrates beutifully with shopify. And on top of everything, their customer support is out of the world. So fast and efficient. I'd say one of its kind.
Yes, This app is good for people with less than 100 shipments. Now, they started charging everyone who has above 100 shipments to be tracked. We have low value high volume shipments and we are ending up spending almost 40 to 60 $. It is a steep price to pay given that they advertise that everything is free here.
Saransh was very helpful when I had issues trying to set up my emails. She walked me through the whole process and understood my needs! Thank you so much for all your help!