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Customer service is excellent! very prompt response and solved my problem so quickly. I recommend this app for tracking order.
Thank you for the great support! AfterShip is a great app to keep track of your shipping speed. I am excited.
Super Support! Die App macht, was sie soll. Wie genau sich der Mehrwert für die Kunden im Alltag äußert, wird sich zeigen. Bis jetzt bin ich zufrieden.
I used the free trial and I loved it so much. It is very easy to use and I love that my customers get to see where their package is. I also benefit from seeing where my packages are so that I can better assist my customers. I will definitely be subscribing.
Thanks for your valuable feedback.
We are glad to know that you loved the free trial and you and your customers are greatly benefited from this app as it gives the accurate status of the packages.
It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com.
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team AfterShip
This is a great app for providing customers access to info on the status of their shipment. Great support from their team too when needed (which is rarely).
AfterShip has solved so many problems for us in a simple and inexpensive manner. It is simple to custom tailor to your needs and so far it looks as though as our business grows that AfterShip will keep pace
Supports are very helpful and responsive. Apps are very easy to use with 100 plus shipment tracking plugins. Definitely a recommend!
Great App, creates an autopilot atmosphere. :)
Very Helpful support! Super fast and reliable. They removed the aftership branding for me which gave my tracking page the authentic look I was after. Highly recommend!
Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.
Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Nitish Kumar
Team AfterShip