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Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails
Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
I really like this app. I really dislike the fact that they removed the merchants ability to edit the text messages and the email that go out to the customers. Only for that reason, otherwise I would give them 5 stars.
Thank you for your valuable feedback.
I am sorry; as of now the feature to edit SMS is not available. Please accept my sincere apology for the experience you had. However, regarding your issue about editing emails, we are assigning a support executive to investigate and resolve your concern. We can also have a quick discussion in order to explain the features, provided by AfterShip.
Please check your inbox, as you will be contacted via email shortly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Highly recommend the app aftership
Easy to use app that can help make your store appear more creditable. I recommend any new shopify users to download this app.
App is easy to set up. Recommended. Www.affectionjewelry.com
Good app but lower price is better
nice it help my clients feel confortable for the purshase
I think it's Great, It seems to work for me, Later on when my store is making a bit more then i'll switch to pro
Fantastic customer service, they are fast, responsive, and very helpful. The app is easy to setup and install. Free plan available