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Fast response and he could speak in german. I was surprised! Thanks for the support! I appreciate that
Thank you for your review. Do let me know if you have any suggestions or feedback for us.
You can always reach out to us via the chat window available at the bottom right corner of your AfterShip account or email us at support@aftership.com. We are available 24X7.
Kind regards,
Mudit
Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...
But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.
Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.
We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
great added it straight away it was easy to use and took minutes to set up also i found it less stressful
Experiencia perfecta de usuario en todo momento, ágil y practica. 100% recomendable a todos los usuarios.
customer service was great, they were helpful, polite and answered back quickly! I am still playing around with the app but I like it so far
Thank you for your valuable feedback. We are happy to know that you liked our app.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Shahvaz
Team AfterShip
This App is really amazing, it helps my customers track their orders. Great customer support as well.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Good customer service, only Ali standard shipping integration missing... its a little minus expecially for those who are just starting and using the aliexpress directly
Thank you for sharing your valuable comments.
We will try to integrate "AliExpress standard shipping" and hopefully will be available in the future.
Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).
Best Regards,
Nitesh Pandey
Recently installed this product, currently in the testing phase, though there are many interesting features
Hello,
We are committed to helping you further.
One of our support members will get in touch with you for help.
Regards,
Mukul Saxena
Due to shipping delays that have been very frustrating, I needed a way to stay updated on all of my tracking this app has really helped me to do that. It's very organized and helpful.
Thank you for your kind words.
Glad to know that AfterShip app is living up to your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.
Regards,
Team AfterShip
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