Değerlendirmeler (4.775)

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %83 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %9 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
25 Mayıs 2021

Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is only in english while my website is french and the AfterShip app is french too, that's very annoying, i had to disable the button. Support ok. Nice app but i'm waiting to see for some improvements..

Māia
Fransa
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AfterShip yanıt 25 Mayıs 2021

Thanks for your valuable feedback.

We understand that you didn't have the best experience using our app and wished for the features to be more flexible.

We are continuously aiming to improve the application and work upon the suggestions given to us.I t is our constant endeavour to delight our users and make their experience with the app useful. So in future, you will be glad to see enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Harshvardhan Jha
AfterShip Team

21 Ekim 2021 tarihinde düzenlendi

The cost is high for a basic plan $9.99 per month. Email notification is important but it doesn't worth $9.99 per month.

Fully Tees
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AfterShip yanıt 1 Kasım 2021

I am sorry to know that you are not happy with the basic plan's charges. Please accept my sincere apology for the experience you had.

Your feedback has been noted. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

We regret the inconvenience caused to you.

Regards,
Rupam
Team AfterShip

14 Temmuz 2017

Still testing but so far so good.

Myperfectgift
Mozambik
Uygulamayı kullanma süresi:24 gün
12 Ağustos 2017 tarihinde düzenlendi

Update 2017 Aug 12 - Changed from 3 stars to 1 because the APP keeps interrupting my work with a pop-up asking for a review. So, here's your review.

2017 Aug 01 - First day with AfterShip. It seems to work OK so far, but not intuitive and the documentation is 4 years old. None of the videos or screen shots look like the current App or Shopify Admin.

Modern Hip
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
8 Mayıs 2017

All good, easy to use. Definitely use in your shop.

Rupert Bay
Birleşik Krallık
Uygulamayı kullanma süresi:24 gün
17 Şubat 2020

I was robbed!! Beware of installing this app.
I installed this app and didn't use it. It did not send any tracking information to my customers. I selected a plan and I did plan on using it but, i never got around to setting anything up yet I found a $589 bill in my account this morning because I received more orders than my plan allowed. Why is that? I didn't set this up. I would appreciate a refund.

Best Buddy Dog Products LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
25 Mart 2023

Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.

Tempore Plus
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
AfterShip yanıt 26 Mart 2023

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.

Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have.

Regards,
Team AfterShip

11 Mart 2018

HORRIBLE customer service: Not answering questions properly, not following up, not solving problems. Worst of all: They claim to support carriers which they don't. For some companies this app might work, not for us. If we treated our new customers like Aftership treats us, we would be out of business!

Gilbano
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 ay
9 Ağustos 2017

great app,hliuoiuy79yoiuhliugt987yougvkuyfo87yug

Myyn
Hollanda
Uygulamayı kullanma süresi:Yaklaşık 1 ay
28 Nisan 2023

good customer service.
Kumar is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CorDx
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün