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We contacted support twice over a week with no response. We were excited to use the app but support is absent.
Hi team, apologies for this. I was unable to find any request raised from you to support.
We have reached out on your email address.
Do let us know, how we can be of assistance.
Very useful app, Now I have a real Return Center on my Store, Thank you
Quick and accurate responses. They stay online with you to make sure everything has been addressed. Greatly appreciated.
I use it and i am very happy with it and the support are also very good and nice. I can only recommend!
The support is very competent and can be called up quickly via chat. However, the price is exaggerated! The starter package is ok, but you have to pay a lot of money to be able to choose another language (in my case German). Price = MUCH TOOO HIGH
Support = TOP
Thanks for your valuable feedback.
We are pleased to know about your experience with our Support team and that we were able to meet your expectations.
It is our constant endeavour to delight our users and provide them with an engaging experience. I have noted your feedback related to the price and have forwarded it to our product team.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
Very attentive customer support team to help with the setup process and a good addition to have to your store. Great to help me grow the reassurance side of my business (leplaya.co.uk)
Customer service from Amish was very quick and efficient! Thank you for making it so simple to remove branding!
Great app! Customer service is amazing. They were very helpful in assisting with setting up and any questions I have.
I've just started using after ship but so far so good. They responded right away to my concern. So glad to have aftership.
Aftership is exactly what I was looking for and more! It's nice that they offer a free plan, but the premium plan is very affordable. If you use shipping service, you have to have this app.