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Very helpful to aid in the shipping of items and to help keep track of the shipments. It goes a long way to keep a customer happy.
great app great customer service help will help you communicate with your customers with quick updates.
NO LA USEN no cumple con su función, al introducir numero de seguimiento dice No Encontrado, PESIMA APP
AFTER SHIP an amazing tool to provide the absolute best in customer service.
I use it daily and would not know how to service my accounts well without AFTER SHIP.
This seams a pretty good app. I did not like the fact that they never specified pricing until I got close to the end of trial. They do have a free subscription which allows you track 50 orders but there is another plan selected by default which costs 9 USD a month or 9.99 USD a month. Overall it is a good and simple to use app. I would recommend
Very easy to use! Clear instructions on installation. Let's see how well it works
The customer support is awesome, but it wasn't totally possible to use the app due to some 3rd party API issues.
Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support but unable to use the app due to some 3rd party API issues.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team AfterShip
Most of my orders are Aliexpress Standard Shipping, and it takes really long to track on aftership page. I randomly track it on other sites and it shows all the information. What's wrong with this?
J'utilise cette application pour le tracking de mes colis. J'aime car elle facilite beaucoup le processus pour informer le client de l'état de suivi de sa commande. J'ai contacté le support pour répondre à une de mes questions et le support à été très réactif.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Ankush Kumar
Team AfterShip
The app looks good in itself, but the German translation is terrible.
I even sent them the correct translations, but all I got in reply was that these translations were wrong because Google Translate says otherwise.
I am fluent in both German and English.
Very annoying as we can't use the app this way.
Thank you for your valuable feedback.
It is unfortunate to know that you didn't have the best experience using our app.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in future, you will be glad to see more enhanced features to make your experience better.
Trust, we work really hard to make our app user friendly and provide a great support experience.
Apologies for the inconvenience caused.
Regards,
Neelima Aggarwal
Team AfterShip