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After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.
Good tech support. Quick, helpful and polite! Thank you,Shreyasi ! I also have been using the app for about a year, and it is been very useful.
I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)
Debashish Banerjee, was excellent. He took care of situation with ease. I was unfamiliar with the App for Shopify and he walked me through it with no problem. I was extremely satisfied with the service.
Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!
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Priyanka was helpful. This app is super easy to use and it integrates with many apps. It's user friendly and would recommend it
Very well explained on time, team was on spot with exsisting connection and set up. Highly recommed to anyone who is looking for tracking app.
the app is very nice & profesional, also counts with returns and branding ....... looks very well my page now
Great customer service from Animesh. Very helpful! I hopped on a call with him and he helped me solve my issue step by step.