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So easy to use and there are no spammings for other services and subscriptions. Highly recommend!!!!!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact us any time.
good app they help you very quick if you need help and its free i recommand.
good service by the team with the chat assistance.
Recién he instalado la app y hasta ahora parece todo bien.
Muchas otras apps que hacen lo mismo cobran una cuota mensual pero esta se instala fácil, rápido, tiene buen diseño y lo hace gratis.
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Actualización: ahora cobran por usar la aplicación, y está bien, al final el mantenimiento de la app cuesta dinero, pero me parece demasiado pasar de gratis a $4.99 de golpe.
Probablemente la desinstalemos para buscar otra opción
Thank you for sharing your experience with the app. We're glad to hear that you found it easy to install and use. We understand your frustration with the sudden price plan, and we apologize for any inconvenience caused.
It's true that maintaining the app and providing regular updates costs money, and we need to make sure that we can continue providing a quality service.
However, we appreciate your feedback and will take it into consideration as we evaluate our pricing strategy. Thank you for giving our app a try, and we hope you'll consider using it again in the future.
Great app for checking ages. I know is a must have app for a lot of store owners. My favorite feature is the 21+ option aswell perfect for my needs.
Thanks for your review. We have given the option to set the minimum age as per your convenience. Currently it's 18 default, but you can adjust the age limit (21+) as per your requirement.
So far I am very impressed with this app. It is simple, clean, intuitive. I have had no issues and it works exactly as described.
DO NOT USE THIS APP.
Update 3: Now they are lying about me. I had the issues before it switched to a paid model, I never threathened to give a 1 star review, but after them harassing me, I downgraded my review. I was in fact not friendly after them reaching out for me for the fifth time asking me to delete my review. Also, I have used a single one of the free credits. ONE. So, another lie from their side. Just don't make the mistake of giving them your data. They will misuse it.
Update 2: Its actually insane. They are now harassing me. They visit my website all day, use the chat function and even though my store is not even open to customers outside of germany, they proceed to say my website is lagging very hard, just to make me think that it's my fault, and the lag wasn't caused by the app. It's just insane and unprofessional. Don't ever give these people your data, they will not leave you alone, even if you beg them. They will continue harassing you until you delete your bad review. I've reported them to Shopify already.
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Update 1: Their team reached out via my websites chat and rudely asked me to modify my 2 star review, because "others do not have the issues" that I have, instead of asking if we can try to fix the issue. All they care about is the review, not that it works. They proceed to ask me to modify the order very rudely. I definetely do not recommend this. There are better options.
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Old Review: It didn't only make the website lag and appear very unsmoothly, it has also switched to a paid app now. That's it for me.
Updated Review: Our support team reached out and visited his website again to check the issue without our app and we felt his whole store is lagging to much. We didn't said anything wrong and he is making his own assumptions. In fact, He doesn't have a common sense to talk with the person. Firstly, he rudely talked to our support team (they wanted to help him) and threatened us to give 1 star with bad review which he did. He was happy when the app was free and wasn't having any issue until we introduced paid model(Due to server, development and maintenance cost). Even though we given 100 free credits to all existing users. He used all credits and doesn't wants to pay.
At this point we proudly say that we are serving more than 5k+ merchants and we didn't face this kind of issue.
Our first moto is to priorities our customers and provide friendly support. We also have words with Shopify team to handle this situation.
Old Review: Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not satisfied with the recent changes to our app. However, we want to clarify that our app is designed to be fast and responsive, and we have not received any other reports of lag or unsmoothness on the website. Other merchant reported, it's fast, secure & doesn't affect store speed.
Regarding the switch to a paid model, we understand that this may be a disappointment for some users. However, we believe that it's the best way for us to continue providing a high-quality service and investing in the development and improvement of our app.
We value your feedback and appreciate the opportunity to improve our app. If you have any further suggestions or concerns, please don't hesitate to reach out to us :- essentialwolfy@gmail.com
Best regards
Essentialwolf
A very good program that will not affect the website loading speed, and the staff has been very proactive in handling my issues.
Thank you for your review. We are really happy to serve you.
super nice to have. I really enjoyed how the app was really easy to use. Zero knowledge of programing is needed.
Didn't work at all, Even upgraded to paid version but would not initiated pop up in my website, I found a much better app that does what I need it to do.
HI Vape Swift,
Thanks for reaching out. I apologize for the inconvenience. As, I see you didn't enable the app block and that's the main reason the pop up didn't showed up. Our support team tried to contact you to resolve the issue.
We already given the brief instructions to enable the pop up age verification in the "Installation tab". We are always here to help you, our customer support is available for 24x7.
We hope this solution meets yours needs. Please let us know if you have any questions. Your feedback is valuable to us.
Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the feedback. 😊
Thanks and Regards
Essentialwolf Team
Amazing App, just as described. Works Perfectly no bugs till now. I hope it will continue to do so !!
Thank you for your kind words. We are glad you're happy with our app.