Air Product Reviews App & UGC

We had installed that app, as it did read client or order data of our store.
After a newer update, that app became the same data-kraken as all the other review apps. This is the reason, why we have to change our rating from 5 to 1 stars.
Too bad. You had an outstanding feature over all other review apps, but you ruined it. :(
Former rating ----------------------------------
Great app with great support.
I really appreciate that app for two reasons:
1. The app reduces the shared client data to a minimum. Not like the competitors apps who are data kraken.
2. Great and fast support!
Highly recommended.

Very bad customer service from Juliana!! Something like that... unacceptable!!

my all old reviews got deleted due to the app bug problem, help me get them back fast

They did not resolve my issue of the reviews not showing up on the product page and messed up my theme's product page without my permission. This app is not free this will cost you more than regular app and much more headache as you will be losing customers due to this.

We've tried importing reviews from different Amazon links, but it never worked. We contacted the support, and they said they were looking into it. We contacted them again after a few days, and they were still looking into it. Now it's been a month, it's still not working and nobody is helping us. We found 2 other apps that import reviews from Amazon without issue. So Unfortunately, we do not recommend this application and the support behind it.

I have been installing this app for more than a week now, but the team running this app is not competent at all. Every time you talk to a different person, every time you have to explain the problem again, they should review their organization. Ps: if you have Gempages you will be in serious trouble with them, I recommend other apps

not working

Where are the reviews? I imported them and nothing.

Très fâchée que ce soit pas en français même très insultée.....une entrprise canadienne....???? Doit avoir des applications en français

COULD NOT GET THIS TO WORK AT ALL!

THIS ISN'T A USER FRIENDLY APP. THE INSTRUCTIONS ARE ALL OVER THE PLACE. WITH THE COMPLEXITY OF IMPORTING CSV FILES TO MATCH UP EXACTLY TO WHERE TH INFORMATION NEEDS TO GO, THE INSTRUCTION MUST BE EASY AND USER FRIENDLY. THIS IS NOT THE CASE WITH 'AIR': PRODUCT REVIEWS APP.

FRUSTRATION IS A GOOD WORD IN TRYING TO INSTALL THE PRODUCT. THIS APP WAS RECOMMENDED FROM CJ DROPSHIPPING APP ON A PRODUCT THAT I WANTED REVIEWS FOR. YOU DOWNLOAD THE APP, BUT THEN YOU ARE MET WITH CONVOLUTED 1 SENTENCE STATEMENT INSTRUCTIONS, WITH PAGE EXAMPLES THAT ARE TOO DIM (LITERALLY) TO VIEW TO GET A SENSE OF WHAT TO DO. IT SEEMS THAT THERE SHOULD BE MORE INSTRUCTIONS, MORE DETAIL, THEN THAT WOULD MAKE IT MORE COMPLICATED.

THIS SHOULD BE A SIMPLE THING TO DO, REALLY. I SPENT CLOSE TO 30 MIN TRYING TO INSTALL THEN I GAVE UP. THE INSTRUCTIONS AREN'T DETAILED ENOUGH. IS THERE A VIDEO? THAT WOULD HAVE BEEN GOOD. OFFER A VIDEO TUTORIAL.

I CHALLENGE ANYONE TO CHECK IT OUT TO SEE HOW MUCH OF A TIME WASTER THIS IS. A DRAG AND DROP SCENARIO WOULD HAVE BEEN FASTER AND MUCH SIMPLER. FOR SOMEONE WITH KNOWLEDGE OF HOW TO DO THINGS ON A COMPUTER, THIS WAS EXHAUSTING. WAY TOO MUCH OF A HASTLE, IT NEEDS TO BE A SIMPLE PROCESS. MORE COMMUNICATION WITH THE SUPPLIERS ON HOW TO FORMAT FOR A DOWNLOAD WOULD BE MY SUGGESTION ON HOW TO FACILITATE THIS. I'M MOVING ON TO TRY ANOTHER APP.