Air Product Reviews App & UGC

Air Product Reviews App & UGC

Avaliações (5 462)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
29 de novembro de 2024

A bit difficult to understand for a beginner (for this app), although I normally work with computers and software.. Not easy to find your way around. But I got great help from Jasmine and William so now the app is running

Termobutiken
Suécia
About 1 hour usando a aplicação
16 de outubro de 2024

Support was really quick and nice from Hana and Maison

Arhat Enterprise
Índia
6 days usando a aplicação
21 de novembro de 2024

After looking for a couple review apps i came to this app. i had a bit of trouble setting it up correctly but with the kind help of Sonny it was a piece of cake. Ready to collect reviews for my webshop! thanks again.

Kings Store
Países Baixos
About 1 hour usando a aplicação
Questão respondida por Air Apps 28 de novembro de 2024

Hi Kings Store,

Thank you for your great feedback! 😊 We’re glad you chose Air Reviews and that Sonny made setting up the app a breeze. It’s exciting to hear you’re ready to start collecting reviews for your webshop! If you need any more assistance, we’re always here to help.

Best regards,
The Air Reviews Team

9 de julho de 2024

A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .

My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..

Shoppirillo
Grécia
3 months usando a aplicação
Questão respondida por Air Apps 31 de julho de 2024

Hi Shoppirillo,

Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.

It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.

We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.

We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.

Best,
The Air Reviews Team

18 de julho de 2024

Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!

Dr Naana Beauty
Estados Unidos
3 months usando a aplicação
14 de novembro de 2024

Support antwortet immer (sogar schnell) nette Konversationen mit dem support, Es werden immer Lösungen gefunden,

Narala.de
Alemanha
6 months usando a aplicação
12 de novembro de 2024

Einige Details waren nicht so einfach zu individualisieren oder mussten sowohl in der App, als auch im Theme Editor verändert werden. Das ist etwas verwirrend. Theoretisch lässt sich die Sprache der Text Felder nur in der Pro Version verstellen, was ich sehr schade finde, praktisch ließ sich allerdings auch alles in der Free Version ändern. Wieder, ziemlich verwirrend. Bleibt abzuwarten, ob das so bleibt. Der Support, besonders Abby und Prakash, war sehr freundlich und engagiert und haben mir so schnell es ging geholfen, obwohl ich vorerst nur die Free Version nutze. Alles in allem ist die App eine Empfehlung wert!

Meldivina Design
Alemanha
About 14 hours usando a aplicação
23 de junho de 2024

The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.

Luxen
Índia
About 1 month usando a aplicação
1 de agosto de 2024

taina is great thanks for the help

havemart
Índia
4 months usando a aplicação
25 de julho de 2024

Good customer support specially linda was too helpfull

Genzees
Índia
3 months usando a aplicação