Air Product Reviews App & UGC

Air Product Reviews App & UGC

Avaliações (2 121)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
31 de janeiro de 2024

It's the best review app and the support is outstanding! Got everything fixed with Abby and Tony. Thank you for this well functioning, value adding free app :)

Woofy Dog Products
Finlândia
4 meses usando a aplicação
14 de fevereiro de 2024

I needed help with my reviews and contacted the Chat from Air Product Reviews. Esther was a really big help, she explained it to me so clearly, I immediately understood, what she explained to me. Thank you Esther!

Nina Führer
Países Baixos
4 meses usando a aplicação
23 de julho de 2024

Hana was helpful and got what I asked done quickly <3. In fact, the team Avada is awesome, I am using other apps from them as well and their customer service is top of the game. Highly recommend.

Enviro Flex Pack
Estados Unidos
4 meses usando a aplicação
Questão respondida por Air Apps 31 de julho de 2024

Hi Enviro Flex Pack,

Thank you for your wonderful feedback! We're thrilled to hear that Hana provided quick and helpful assistance.

We're glad you're enjoying not just Air Reviews, but other Avada apps as well. It's fantastic to know our customer service is meeting your expectations across the board.

Your recommendation means a lot to us. We'll continue working hard to maintain the high standard of service you've experienced.

Thanks for being a valued customer of Air Reviews and Avada!

Best regards,
The Air Reviews Team

11 de junho de 2024

I had an issue with importing reviews to my store, and Kevin from the customer service team was incredibly helpful. He patiently guided me through the process and helped resolve the issue efficiently. His professionalism and prompt assistance made a significant difference. Thank you, Kevin, for your exceptional support! I appreciate your help immensely. :)

SissyShop
França
4 meses usando a aplicação
Questão respondida por Air Apps 25 de junho de 2024

Hi SissyShop,

We're so happy to hear that Kevin was able to resolve your issue with importing reviews! We pride ourselves on our customer service, and it's wonderful to hear he provided you with such a positive experience. 😊

Thank you for taking the time to share your feedback, and we're glad you're enjoying the app!

27 de janeiro de 2024

Audrey and Maison, were AMAZING!!!!! They both went above and beyond, from staying late after work to spending an hour just moving something around for me. These women are a perfect example of TOP NOTCH customer service. Thanks, ladies. GREAT JOB. I absolutely appreciate yall>

Stickers Oh Fun
Estados Unidos
4 meses usando a aplicação
13 de março de 2024

Very good app and nice support. Lydia and Toby helped me out really quick!

ToateInUnul
Roménia
4 meses usando a aplicação
12 de novembro de 2024

love how Hana assisted me

Banthan Chali
Índia
Aproximadamente 3 horas usando a aplicação
7 de abril de 2024

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

Beauty In You Singapore
Singapura
3 meses usando a aplicação
Questão respondida por Air Apps 25 de junho de 2024

Hi Beauty In You Singapore,

Thank you for sharing your positive experience! We're thrilled to hear that our helpdesk is always there for you, no matter the time of day. We'll be sure to let Hana know how much you appreciate her assistance. We're happy to hear you're finding the app easy to use and that it's helping you enhance your store! 😊

13 de novembro de 2023

This is a great app and very easy to work with. It has offered everything a review needs to let new customers know about the brand and a product at the same time.
This instantly builds trust of the buyers while it has great customising option to set it up according to your website. But the best part of this Air Reviews is the staff support also !! Everytime I have had any minor issues about setting it up or other technical issues, LIZ, was always a great help. Not only my request was heard immediately but also she solved the issue at an instant ! She is very friendly and has a good understanding of the issues so much so that she makes sure to give you right solution without wasting time. I sincerely wish her the best !
Thank You so much.

KAYATI
Índia
3 meses usando a aplicação
3 de janeiro de 2024

I had a visible issue, but very helpful staff Jasmine and Toby fixed everything quickly for me! Perfect!

Signor Natur
Eslováquia
3 meses usando a aplicação