Aircall

Aircall

Cena
Od $40 /měsíc. Zkušební verze zdarma.
Hodnocení
1,0 (1)
Vývojář
Aircall

Elevate the customer experience with a modern phone solution for eCommerce

Personalize conversations Inbound calls surface a card in the Aircall phone that contains essential information about customers and orders. Agents can gain context at a glance to personalize conversations, take calls prepared, and serve customers faster. Access order information in seconds Inbound calls also display the customer’s most recent orders, including the value, order status, and the tracking number with a link to the courier status. Agents can access fulfillment details in 1 click

Personalize conversations Inbound calls surface a card in the Aircall phone that contains essential information about customers and orders. Agents can gain context at a glance to personalize conversations, take calls prepared, and serve customers faster. Access order information in seconds Inbound calls also display the customer’s most recent orders, including the value, order status, and the tracking number with a link to the courier status. Agents can access fulfillment details in 1 click více
  • Display Shopify customer contact information on inbound calls
  • Display order information and live parcel tracking links on inbound calls
  • Click-to-Dial phone numbers within Shopify to reach customers faster

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Gorgias, Zendesk, Hubspot, Intercom, Slack, Salesforce

Cena

Essentials

$40 / měsíc

nebo $360/rok s úsporou 25 %

Price is per user. Additional telephony-related charges apply

  • Unlimited calls within US & Canada
  • 100+ integrations and API access
  • Send and receive SMS
  • Essential telephony features
  • Basic analytics

7denní zkušební verze zdarma

Professional

$70 / měsíc

nebo $600/rok s úsporou 29 %

Custom plan available with additional features

  • All Essentials features
  • Salesforce integration
  • Live call monitoring
  • Unlimited concurrent calls
  • Dedicated account manager
  • Advanced analytics

7denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (1)

Celkové hodnocení
1
Počty podle úrovně hodnocení
  • 0 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 100 % hodnocení s 1 hvězdami
19. září 2024

We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us.

After reaching out to them for support, we received no answer after 5 business days.

We tried to cancel our contract amicably, but Aircall chose to answer with the following:

"We understand your concerns and reasoning behind your decision. As you are allowed to cancel the service and port your number out of Aircall, unfortunately we cannot offer a refund on this. The reason behind this is an upfront annual agreement was signed and paid for. I will be happy to process your cancellation now."

I'm very disappointed with their level of service and them hiding behind a contract, all while not providing an adequate level of service.

Wheelwiz
Kanada
Doba používání aplikace: 21 dny

Podpora

Partner Aircall může zodpovědět všechny otázky k aplikaci Aircall.

Vývojář

Aircall

361 Park Ave S, Floor 16, New York, NY, 10016, US

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Uvedena

12. říjen 2022

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