Ako Loyalty Retargeting CRM

Ako Loyalty Retargeting CRM

Recenze (216)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
10. červen 2021

Unfortunately this app has declined dramatically in quality. I had it in 3 stores. Now is almost useless (I just keep it in one site and I’m planning to killing it in 2 weeks). Support is terrible, they never where able to fix the problems, answers where 3-4 days for a funny pointless email. if you install the app in a new store you will find that doesn’t work. Why pay such a high fee when you ...

Amigui
Ekvádor
Doba používání aplikace: Více než 2 roky
30. srpen 2020

Hi! I'm so angry!!! I spent ca. $500 with this app and I haven't buyers!!!!!!! This app work very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Regina's Desire Swimwear
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Akohub odpověděl 30. srpen 2020

Thanks for your feedback, Regina. We're sorry for hearing it. We have further looked into your retargeting campaign and found that your daily budget was set a bit too high. ...

20. červen 2018

Scam. Attributed over $250 sales to retargetting on Monday. I didn't have one sale all day. More than likely pocketing the supposed ad spend. Do not recommend.

Shop Lfb
Spojené státy
Doba používání aplikace: Více než rokem
Datum úprav: 12. leden 2022

Please!!!! somebody from this app reply!!!!!!!!!!!!!!!!!!! I need help! worst client service EVER. Please I need you to stop running adds. I have uninstall this app a long ago and campings are still running and charges keep going. Please HELPPPPP!!!!!

Ohmamá Ropa de Maternidad
Kolumbie
Doba používání aplikace: Více než rokem
Vývojář Akohub odpověděl 2. září 2020

Thank you for your review. We're sorry for replying late. Your retargeting campaigns were running pretty great in the first few days! To keep the conversions going, you can ...

18. listopad 2022

No customer service. They simply do not answer chat or emails even if it is urgent. No feed update, meaning the products advertised are old.
Stay away!

Digiplanet
Portugalsko
Doba používání aplikace: 9 měsíci
Vývojář Akohub odpověděl 18. listopad 2022

Hi Guilherme, thank you for your review.

We have checked that your product catalog feed are active and sent the product catalog link via email 2 days ago. In the page we ...

10. září 2023

Since there is a bug and you dont dare answering to emails (sent 10 days ago btw), here is my one star review to receive the support I actually need :).

Artistika
Spojené státy
Doba používání aplikace: 2 měsíci
23. říjen 2019

After setting up a campaign, based on the basic carousel style suggested by the app, Facebook disabled our ad account so now we can't run any ads through this app or directly through FB. I have reached out to FB with no response yet, approaching 24 hrs. Frustrating to say the least. Obviously, I cannot recommend this app.

Seriously FAB®
Spojené státy
Doba používání aplikace: 16 dny
Vývojář Akohub odpověděl 24. říjen 2019

[Update] Your Facebook ad account has been reactivated by Facebook team on Oct. 25 successfully. We also appreciate your feedback! Showing the tips about Facebook ad policy ...

25. červen 2019

Installed on Friday, had an issue connecting my Facebook Ads account. I messaged support on Friday. It's now Tuesday and I've not heard back. In this day and age, I expect much quicker customer service. The app may well work well, but based solely on the lack of customer support, I have to give 1 star.

Nostalgia Cases
Spojené království
Doba používání aplikace: 4 dny
Vývojář Akohub odpověděl 29. červen 2019

We're sorry for replying late. Like we mentioned in the email, there's a technical issue from Facebook system when connecting Facebook accounts. We are now actively ...

Datum úprav: 10. únor 2021

I gave this app a go for a few days and got zero return and only two add to carts. I followed the recommendations and did what the app asked. After the first 36 hours I reached out to customer service to ask if there is a way for me to optimize within the app. Days later they still have not responded. Who knows if they ever will. This is especially infuriating since they advertise a 1 on 1 ...

Tokyo Dreams
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Akohub odpověděl 11. únor 2021

Thank you for your review, Ian! We're sorry for the delayed responses due to a technical issue in our support system. We've checked your campaigns. You have Prospect ...