Algolia AI Search & Discovery

Excellent search tool, would recommend to anyone.

Brilliant app, works like a charm and gives a unique user friendly quick and responsive UI which is very helpful on ecommerce websites

Really wanted to use this app, but I cannot create an account with them. I literally cannot press the "create account" button on my browsers (and I've tried all of them).

I've asked support to help me multiple times, and they always say they will look into it, but then I never hear from them again.

EDIT: they contacted me quickly after this review with a great solution and some extra's.

Algolia is an amazing search SaaS providing an amazing user experience to our customers. We were thinking about building a search ourselves with Elasticsearch, but are now using Algolia to make 3M+ books searchable at shop.autorenwelt.de.

Matthieu, who is responsible for this integration at Algolia, was an absolute pleasure to work with - never before have I experienced such a responsive, ...

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE

This Algolia integration was easy to implement and provided a much better result that out of the box search. We've also been able to adjust the ranking and disable typo-tolerance for a few unique strings to better suit our needs.

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We ...

No longer supported - plan to replace

From github: https://github.com/algolia/instantsearch.js/issues/3309

"Note that InstantSearch v1 is no longer supported. "

This is the version shopify uses.

In the last week. I have contacted algolia twice for help with things not working as expect. Both times they gave the impression that shopify is not important and would not help.

I wanted to add an ...

Very overpriced for our needs. Post-sales customer support is slow. The tool itself is pretty quick and slick (once setup, however you will need a professional developer to install it, certainly not a plug-and-play setup. Online documentation and knowledgbase is very technical. Support just send you links to the knowledgebase each time). We have been oversold a package for which we didn't come ...

Not a lot of helt getting started. I think it is quite complicated, so you need specialist to set everything up!