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All of the reviews say Lorem Ipsum. Not the actual text. Would be very useful tool if this was fixed, albeit maybe a bit misleading/dishonest considering the reviews aren't actually reviews that were placed on the shopify store.
Hi Brandon,
Here's Jane from Ali Reviews and we're deeply sorry for this unexpected experience
In relation to your concern, maybe you will get confused between sample reviews in the preview section and the actual review. However, please be advised that the content in the preview is a simulation. This is not the one that will officially display on your store font. On your real page, the actual review will show as it should be
Based on your feedback, we will definitely note your point to take it into consideration and improve customer's experience better. We have seen that one of our colleagues is following up your case, he gave you a clear explanation, please let him know if you need further support
Best Regards,
Jane
Ali Reviews by OneCommerce
tough to use. coding. i dont know its work or not after coding recomend me good app with easy to use
Doesn't show any of my products in the app back end so I can't even test the review functionality. No support docs to explain how to import products into the app or why I am having this issue. Just not working - glad I didn't go for a paid plan.
This is NOT a one-click app. It's not even worth the cost of time looking at the free version. If you don't have Oberlo, you have to look up every product on AliExpress yourself. Do you want to do that with every item in your store?
No available extention on ipad..
this app is terrible they charged me 3 times and it doesn't work at all :( I am really disappointed when I went to import the reviews from aliexpress and nothing is working !!! It does not appear on my webstore even if I change the code !
This app is a joke, does not work, I've probably lost $9 now that I've read the other reviews.
Shopify should ban this app instead of letting people get duped by it.
STAY AWAY FROM THIS APP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
doesnt work at all.tried on 8 different products and didnt work for any of them
Bad, only Oberlo support. They offer only Oberlo for Bulk Reviews Import so becarefull before purchase a package!
If anyone is having trouble with leftover reviews/code, (using Brooklyn theme) I had to remove a line from each of my theme.liquid, product.liquid, product-template.liquid & delete an alireviews asset or snipet (can't remember which type it was, but the name will give it away).
Please include an option or put a trigger in the uninstall of the app to remove left over code. As many people here have said, uninstalling the app will leave reviews or random bars on your products pages. Really bad customer experience, I wanted to remove this app for now and would have considered the paid version down the line - not so sure now.
If this is fixed, I'd gladly modify or delete my review. Until then, this is potentially breaking stores for a lot of people that are not savvy enough to know how to fix/revert it.
Hi,
Normally, when you've uninstalled our app, there will be a code leftover on your site.
I got your concern, you can simply follow this instruction via this link for removing the leftover code:
https://help.fireapps.io/ali-reviews/storefront-display/how-to-remove-the-leftover-code-if-you-have-uninstalled-our-app-already
If it doesn't work, please create a staff account to email: support@fireapps.io for us to log in and remove leftover code for you. Make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. We'll check and help you asap.
For more details on how to create a staff account, kindly read this article.
Regards,