Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Recenze (1 807)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 16. červenec 2022

It's a great product, it's clean and simple, I'm looking forward to testing it out, I'm sure I'll buy it soon

Sorbinar.Crystal
Spojené státy
Doba používání aplikace: 26 dny
Vývojář FireApps odpověděl 20. červen 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

22. duben 2023

Great app and customer service!! They reply as soon as as possible you asked them. Very helpful when it comes to solving the problem and fixing it right away. :)

The OrthoFit - Premium Orthopedic Footwear
Austrálie
Doba používání aplikace: 26 dny
Vývojář FireApps odpověděl 25. duben 2023

Hi Dimuthu,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

10. září 2023

Great app, awesome customer service!

Locale
Spojené státy
Doba používání aplikace: 25 dny
Vývojář FireApps odpověděl 12. září 2023

Hi there,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

12. únor 2023

I have always used this app for more than 5 Shopify stores. Great experience and customer Service on point. Serenaa helped me import my CSV file from a different app I was using. Thank you so much for your assistance. I recommend this APP to all Shopify store owners.

Theramassager™
Spojené státy
Doba používání aplikace: 25 dny
Vývojář FireApps odpověděl 14. únor 2023

Hi Adnelson,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

16. říjen 2020

The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!

newyes1
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář FireApps odpověděl 18. říjen 2020

Hi there,

This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Leo
Ali Reviews - Product Reviews Support Team

5. květen 2021

They suddenly changed their free plan and ruined everything for me. Now I'm not able to approve my customer's reviews anymore, so they are in the void in an unapproved state, but the worse is I can't export my original customer reviews, so I stuck with them until I found some manual solution. If I uninstall I lost all my reviews. Customer service doesn't care at all.

Coolcat Gadget
Maďarsko
Doba používání aplikace: Téměř 2 roky
Vývojář FireApps odpověděl 6. květen 2021

Hi Victoria,

Here's Paul from Ali Reviews - Product Reviews Customer Support Team and we're deeply sorry for this inconvenience caused.

In relation to your concerns as following:

1. Although we are not offering Free plan at the moment, for users who have ever used Free plan until now, we still keep this plan

2. With recent updated version, we received many queries from customers regarding limitation numbers (reviews/products/pops/email request review) in plans. For making it clear, there are specific limitation for the number of imported reviews per product or monthly email request reviews, etc,.... For your case, because your plan has reached the limited number of review, so you cannot approve your customer`s review

3. For export review function, this is considered as a new function and it has been on our roadmap, especially they're in the final stages to test before releasing officially. However, case by case, we still consider to export review for your store.

You're having an active chat with my colleague, please let know if you need further support.

Best Regards
Paul
Ali Reviews - Product Reviews Support Team

17. únor 2022

Great customer service from Flora. Helps me a lot. Very recommended. If they support importing reviews from Amazon, it will be perfect.

Eclife
Spojené státy
Doba používání aplikace: 24 dny
Vývojář FireApps odpověděl 18. únor 2022

Hi Mark,

Here's Phoebe from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

10. červenec 2023

very good would recommend 10/10 much love big support, good product good quality, customer service #1

Sunlit Serenity
Austrálie
Doba používání aplikace: 24 dny
Vývojář FireApps odpověděl 13. červenec 2023

Hi Daniel,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

15. únor 2021

Really Fast and really helpful! Thanks you guys., 5 Stars i recommande to everyone. We will workwith you again for sur.

Les sauces Firebarns
Kanada
Doba používání aplikace: 24 dny
Vývojář FireApps odpověděl 15. únor 2021

Hi there,

This is Valentina from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Valentina
Ali Reviews - Product Reviews Support Team

10. říjen 2020

the code doesn't fit well with my theme, but finally, I get help from them and solve it. thank you.

ECOSUSI
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář FireApps odpověděl 12. říjen 2020

Hi Bonnie,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you for spending time sharing your review.

First of all, I'm happy to see that my colleague, Andy, helped you fix your issue.

For your information, we showed some articles to instruct our user how to install the code for their theme, in case the code is not auto added due to the difference in each theme. Moreover, we are also willing to help you for this installation.

Would you mind letting me know if there's anything else that does not meet your expectation? Cause you gave us a 4-star review, it would be helpful for us if you can share more feedback, we will have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

I am looking forward to hearing from you.

Regards,
Kate
Ali Reviews - Product Reviews Support Team