Ali Reviews: Kudosi Reviews
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good, I like the service from ali reviews.!!!!!!!!!!thank you for your help, it's very useful.!!!!!!
Hi there,
This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Brian
Ali Reviews by OneCommerce
Great app. Customer support is really fast. Raymond, thanks for helping with integration to our theme.
I am using this app since more than a year.
First af all, this app makes your store much slower thats for sure, so it is harder to positioning store in Google, also Google marks product pages with reviews as an error so keep that in mind. There was an inciddent where app just stop working, I do not know for how long I paid for not working app and how much money I wasted during advertasing of products without reviews so it was way less effective.
When I contacted support I spot on Andy. I accepted "collaborate" option immediately to make this done as soon as possible. I check the status of collaborant after one hour just to see "Never logged in". And then I wrote a message once again and then Andy log in immediately and fix the issue in couple of minutes. I wonder how much I would have waited if I hadn't written to him. I though this app was flawless but it is not.
Hi there,
Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team, and we are truly sorry that you ain't satisfied with support service provided by one of my colleague here.
Regarding concern about the loading speed and Google issue, if it still is happening now, I am willing to check it deeper for you. Also we are having a new performance update this week, so perhaps it can satisfy your expectation.
Another problem was about the delay with support service. Please note that this may happen when there was a high volume in chat, and we are doing our best to reduce it as much as possible.
Besides, I'm proud to share with you that most of issues reported by merchants recently can be fixed within first hour which I do see in your situation too.
Thank you for your understanding, and should you need any further assistance later, please feel free to contact us via our 24/7 live chat, or email at support@fireapps.io
Best Regards,
Raymond
La atención ha sido perfecta. La ayuda muy rápida y muy buen trato conmigo. Siempre que he tenido un problema me han ayudado de la mejor manera posible. Sin duda, 5 estrellas por la atención y solución rápida que me han prestado.
Hello there,
I am Kori from FireApps Customer Support Team.
I am not quite clear with your issue, and also we have not been contacted by you via our support channel. Therefore, if you have any further queries, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Sincerely,
Kori
I had some questions how to set up the App and customize some items.
Lisa supported in a fantastic manner, unbelievable fast and competent. I highly recommend
Hi Manfred,
This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.
We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
Awesome, love the support team, really quick to answer to any questions you'd have. Thanks.......................
This is a really great app for social proof and the premium version is worth every penny,
I needed some support today as I installed a new theme and couldn't see my previous reviews.
I contacted the support team via the live chat and spoke to Seri who was very knowledgeable and helpful and got the problem resolved in a few minutes. Thanks again Seri for your expert assistance. Russ
Hi there,
This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Ali Reviews - Product Reviews Support Team
The after-sales service is really great.When encountering difficulties, the staff helped me very seriously and solved the problem in a timely manner. I think they can go further.
Hi there,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team
Awesome customer service! Jennifer and Flora are Great! You can integrate, customize and brand everything its the best!
Hi Scott,
This is Garrick from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.
Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Garrick
Ali Reviews - Product Reviews Support Team
Superb customer support especially to Jennifer, patiently explain the steps of setting up and follow up with me.
Hi there,
This is Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
AliExpress Reviews - Photo Reviews Support Team