Ali Reviews: Kudosi Review App
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Super pratique pour importer des avis !
Je recommande !
n the meantime, I see you have been with Ali Reviews for a while, Can I ask you for a favor to share with me your thoughts on our service on Shopify? That'll help me a lot at this time
Hi Mike,
Here's Phoebe. Thank you so much for your review of Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Phoebe
Ali Reviews - Product Reviews Support Team
are killing the app, now to be able to make basic changes you need to be on the $20 plan i.e. a junk app estão matando o aplicativo, agora para poder fazer alterações básicas, você precisa estar no plano de US $ 20, ou seja, um aplicativo lixo
Hi GUSTAVO,
Here's Erik and we sincerely apologize for this inconvenience causing to your experience.
In relation to your concern, for making it clear the setting as hiding flag as well as icon is available on Essential plan and above, so hope you consider to upgrade your plan to use these settings.
Also as you know that Essential plan is considered as the best choice for most of users, because it brings not only the advance settings like this but also more useful functions to attract buyers' attention on the products. We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are confident that our app will provide a great return on investment.
I have seen that one of my colleagues has been sending you follow-up emails, please kindly check it and let them know for further support.
Looking forward to hearing from you soon.
Regards,
Erik
Ali Reviews - Product Reviews Support Team
gostei bastante, porém ele é meio pesado e demora atualizar no site, isso pode ser melhorado, de resto tudo ok.
Nice, simple to use app. Faced some glitches, but now working seamlessly
Hi there, i have 8 stores using alireviews app. But since few days, they have removed their support chat. If you click on it, it just goes to a FAQ. There is also no email address to contact them. I try to reach them since 9 days, nooo way to have an answer.
Hi Gabriel,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.
Our live chat has always been there in the bottom right, and this is the first time we heard an issue about it. Since this tool is provided by 3rd party, please let me contact them directly to see which could be a behind reason there. May I know if this problem is still happening after you have logged into Ali Reviews app?
Also one of my colleague, Andy, tried to reach you via your email, and he is waiting for your reply.
Last but not least, our support email is always available 24x7 to you at support@fireapps.io.
Regards,
Raymond
The support in getting this app up and working properly in my store was so incredibly helpful. I've deleted a lot of apps because I can't get them to work properly but the support from them was outstanding!
Pauline helped me so much! She answered all of my questions and provided expert advice. I am very grateful for her
I'm very happy with the issue I had resolved where my reviews were not showing up after I changed themes. I didn't have to do anything and Andy had fix in less than 12 hours.
Hi there,
Here's Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Petey
Ali Reviews - Product Reviews Support Team
The assistance is super helpfull and superfast to react ! 5 Stars minimum , you have a problem and it will be fixed in less than a minut
Hi Killian,
I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Louisa
Ali Reviews by OneCommerce